Who we are

Suggested text: Our website address is: https://philadelphia.itsupportservices.io.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Our Data Controller

Philadelphia Tech Support handles Personal Data as both a Processor and a Controller as defined in the General Data Protection Regulation (GDPR) approved on April 27th, 2016, and enacted on May 25th, 2018. This data is stored exclusively in secure hosting facilities in accordance with the requirements set forth by GDPR.

International Privacy Laws

If you are visiting the website from outside Eastern Pennsylvania, please be aware that you are sending personal information to Eastern Pennsylvania. Depending on the type of information and how it is stored by us, that information may be transferred within Eastern Pennsylvania or to other countries outside of your country of residence. While these countries, including Eastern Pennsylvania, may not have data protection laws as protective as those in your country of residence, our collection, storage, and use of your personal information will at all times be governed by this Privacy Policy.

For personal information we receive from the EEA, Philadelphia Tech Support has certified its compliance with GDPR regarding the collection, use, and storage of personal information from the European Union countries.

How To Access, Correct, or Delete Your Information

You can contact us to inquire about your personally identifiable information that we collect online and maintain. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error(s).
You can inquire about deleting the information that Philadelphia Tech Support has about you by contacting us.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
If you have any questions, please contact us at:
Email: support@philadelphia.itsupportservices.io
Phone: (201) 299-3880
Address: Philadelphia Tech Support 310 3rd avenue Chula Vista, CA 91910