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IT Support for Advertising and
Media Businesses

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A Reliable partner you can Trust

Looking For Something Else? Search Here

A Reliable partner you can Trust

Are You Looking for IT Support For Your Media Business or Marketing Organization in Philadelphia or Eastern Pennsylvania?

Philadelphia Tech Support Is Your Go-To IT Partner for Marketing Firm IT Support. Our niche-service designed for Marketing Firms offers comprehensive technical support-tailored to fit the specific needs of Marketing Firm Businesses. With an experienced team, our services will ensure that your computer network meets all of your technical requirements, such as remote workers, VOIP and software integrations. Our team will make sure everything functions seamlessly and reliably.

A Trustworthy Computer Support Company

Philadelphia Tech Support provides a local, white-glove touch to a national IT Support and Services provider- Tailored to Marketing and Agencies as well as Advertising Businesses.

Benefit from the experience and knowledge of our tech team. You’ll have the on-demand ability to use a combination of specialized technical expertise types into a variety of different use-cases where your Marketing Firm may need a specialized technical mind (or a team). As an example- our professionals can help you debug your soft-phone or VOIP phone system, or they can help with network traffic issues (if your internet is slow or crashing. In other instances we can help you lock down user systems to mitigate harmful, or unproductive employee behaviors. In many use-cases we can help Marketing Firms maximize operational output in a fashion that enables your Marketing Firm business to flourish and scale like you deserve. Trust in our team, and we’ll make sure your operations are in order- from a technical perspective and beyond.
Philadelphia Tech Support

Why Choose Philadelphia Tech Support For Your Marketing Firm?

  • IT support for Marketing Firms requires highly trained technical support staff.
  • Our Tech Support individuals are trained to assist clients on a wide range of issues ranging from legal technical support to the software maintenance and installation.
  • RCS IT experts are trained to identify and resolve hardware and software issues to ensure smooth functioning of your system.
  • We also train the support staff to ensure that any new software or hardware they are about to introduce into the system meets your specific legal compliance requirements. This can be done specific to your business requirements.
Network Services for Businesses

Types of IT Services Marketing Firms NEED in Eastern Pennsylvania.

IT support for Marketing Firms can oftentimes include support services related to a variety of networking infrastructure such as data center networking:

virtual private LANs (VPLS),
virtual PBX systems
and VPN solutions
SD Wan (Software Defined Wan) But we can Consider this Philadelphia Wan for this use-case.
Restrictive Access control policies
Effective Cyber Security

Philadelphia’s qualified technical team will also be able to advise clients on how to optimize their existing network infrastructure to support expansion- if the Marketing Firm organization requires this. This means no further investments required in equipment and/or software, which means more money to invest back into the business for new growth and profit.

Marketing Firm IT staff often find themselves operating in a remote environment, where there are few if any public resources available to them. IT support for Marketing Firms helps them to ensure the smooth running of the Marketing Firm operation in an environment that supports effective business operations.

IT support for Marketing Firms also includes support for servers as needed(on premises or Cloud-Based). This can sometimes involve the integration of an effective backup, and recovery procedure, for the server, and pc’s as well as the monitoring and maintenance of the server and its components. IT support for Marketing Firms can include the use of a full-service hosting provider, or custom tailored to meet the needs of a Marketing Firm.

Philadelphia also offers IT Services for businesses, schools and healthcare offices in all of Eastern Pennsylvania including Los Angeles and the greater Orange County area. Our happy clients range from across Philadelphia County, all the way down to the Eastern Border- to Western Arizona and North into Orange County. All of our clients enjoy our services on account of the customer service in combination with the expertise of our tech-team. We have your IT covered.

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How it Works

Please fill in the form and let our team know your IT needs.
A representative will be in contact with you shortly.

Choose a Service

Pick a suitable service model, that works best for your IT needs

Let’s Communicate

Let’s discuss your business, and how you use technology

Start with the Best IT Experience

Optimize your IT, and experience seamless business operations

Frequently Asked Questions

We are Enterprise Grade: Philadelphia Tech Support is essentially an enterprise-level business. We run and operate in the same fashion as any other enterprise-level business. We have internal employees, processes, standard operating procedures and client satisfaction requirements.

Manpower = Specialized Services: You can trust Philadelphia Tech Support with your enterprise-level IT support because we have the staff to support enterprise-level organizations with the appropriate support, adequate customer service, and flexibility to accommodate change in client demands.

An established Business Model: Our business model is unique. We have a sophisticated service delivery model, pricing models that enable our business to maintain operational stability, but not hurt client organizations. Our internal service dispatch processes and customer satisfaction requirements are detail-oriented..
Philadelphia Tech Support is a smaller local company, but directly attached to the parent company Race Computer Services racecs.com. Philadelphia Tech Support is also affiliated with several other IT support organizations, such as Pop Quiz Computers popquizmsp.com as well as others.

When evaluated independently, Philadelphia Tech support is a smaller operation, but when evaluated from a capability point of view, Philadelphia Tech Support retains the service level of a national service provider with a dedicated service desk, dispatching capabilities, extensive onsite support, and customer support services on par with any national IT services firm.
Most IT service providers have limitations with service delivery capability. In one-man or two-man tech shops, service delivery for corporate businesses with a large degree of IT Support needs may find a local service provider less than adequate. Philadelphia Tech Support resolves these service delivery limitations with a full team and scalable service offerings.
Our tech team collectively has more than 150 years of combined experience, and their skill sets encompass every area of small business and enterprise-grade IT support services.
Philadelphia Tech Support typically supports client businesses generating 2 million dollars per year or more in revenue, with respectable profit margins. While we don’t provide specific minimums for new clients, we feel that our services would provide an advantage for most small businesses, but businesses with 2 million in revenue or more may experience an additional value for our services. We prefer to work with clients we can help. This enables us to develop a long term relationship with our clients, and it helps us keep a win-win relationship with our clients. We help them, and they help us!
We don’t always require a monthly service plan for all of our services, however, most businesses do need ongoing support service related to IT. Many small business owners are not aware of the need for technology maintenance and proactive services. Sometimes it’s because businesses are operating on very thin margins.

Technology systems are complex, and businesses are also complex. We need to utilize as much information in business and technology to create a happy medium between price and value. This is the secret mix that enables us to grow our business, AND support your business effectively and reliably.

In order for us to develop enough revenue to support our business and grow our business, we do need clients who value IT. Additionally, we need to make sure that our clients have the ability to grow and scale their businesses. This puts our business in a place where we can grow with our clients.
Client Testimonials

Feeling lost in the jargon?

Learn About Key Terms in Our Glossary

Learn about Managed Service related technical terminology to freshen your understanding of the listed terms.

Our IT Support Team

Brian Murphy

Customer Leaison

Brian Murphy

CSO

Brian Murphy

Help Desk

Richard Race

Chief Executive Officer

Sean Wahl

Customer Leaison

Client Feedback

We’ve remained a loyal customer because they provide consistent, diligent, and excellent service

Rob - Springfield Candy

Race Comouter Services replaced my old camera sustem with a now HO camera sustom

Stephen P. - Detitta C.P.A

It was a pleasure to have you guys working with us on our Windows 7 upgrade project

lan S

Excellent Customer Service and His cost was quite reasonable

Rich T

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San diego tech support
310 3rd Avenue
Chula Vista, CA 91910 USA
(201) 299-3880
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Philadelphia Tech Support
Clients throughout Eastern Pennsylvania rely on Philadelphia Tech Support for Expert-Level, Enterprise-Grade IT Consulting Services at friendly rates. Using our Managed IT Services- Enterprise business clients typically see reduced downtime, increased productivity, and enhanced information security.
Leverage our tech teams’ core proficiencies in Microsoft Cloud Products or Google Cloud Platform(GCP). Our team will enable your business to reap the benefits of IT Automation. We’ll provide Robust Cybersecurity Controls, Business Data Continuity, documentation, and more. Our clients enjoy US-based Support.
Contact us for your complimentary assessment. (201) 299-3880. Philadelphia Tech Support 310 3rd avenue Chula Vista, CA 91910
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