PHILADELPHIA TECH SUPPORT

A Reliable partner you can Trust

PTS is a growing managed services company that has strategically positioned itself as an upgrade from a single IT guy, while being a more cost-effective solution than most Managed Service Providers.

A Reliable partner you can Trust

EXPERT IT SUPPORT
Our Services
We engage in several different areas of Information Technology. Many of our smaller clients enjoy entry level managed services such as unlimited remote managed services.
Philadelphia Tech Support By The Numbers
5 Secs

Average Call Wait Time

94.0%

Same Day Resolution

8473

Tickets Resolved

98.65%

SLAs Met

96.99%

Customer Retention

99.0%

Customer Satisfaction

YOUR BENEFITS

Why choose Philadelphia Tech Support ?

 Philadelphia Tech Support is your collaborative and strategic partner
in IT. Managed IT Services and Complete Technology Outsourcing

Improved IT efficiency

Most enterprise businesses rely on external service providers because effectively managed tech support is known for improvements in business operations.

Robust, Multi-Layered Cybersecurity Controls

Managed Services provide an easy gateway for cybersecurity services. Our cybersecurity services can be delivered in a consultative or managed service delivery format.

24/7 Support

Our US-Based 24x7 support is available for managed service offerings. Terms and conditions apply.

Value-Driven Technology Services

We strive to offer unmatched value in ALL of our Services. Our managed service clients gain the most value from our services because they have dedicated access to our core team.

Free up time spent on IT

Sometimes employees waste time trying to fix problems. Other times, they push the truth a little bit. In either case, we'll ensure they save time on tech problems!

We use Enterprise-Grade Monitoring Software.

For our managed support clients- we always deploy enterprise-grade monitoring software for effective alerting and advanced cybersecurity features.

Looking for something?
Are you ready to
take your IT support to the next level?
How it Works

Please fill in the form and let our team know your IT needs.
A representative will be in contact with you shortly.

Choose a Service

Pick a suitable service model, that works best for your IT needs

Let’s Communicate

Let’s discuss your business, and how you use technology

Start with the Best IT Experience

Optimize your IT, and experience seamless business operations

Technology Partners