PTS is a growing managed services company that has strategically positioned itself as an upgrade from a single IT guy, while being a more cost-effective solution than most Managed Service Providers.
Average Call Wait Time
Same Day Resolution
Tickets Resolved
SLAs Met
Customer Retention
Customer Satisfaction
Why choose Philadelphia Tech Support ?
Philadelphia Tech Support is your collaborative and strategic partner
in IT. Managed IT Services and Complete Technology Outsourcing
Improved IT efficiency
Most enterprise businesses rely on external service providers because effectively managed tech support is known for improvements in business operations.
Robust, Multi-Layered Cybersecurity Controls
Managed Services provide an easy gateway for cybersecurity services. Our cybersecurity services can be delivered in a consultative or managed service delivery format.
24/7 Support
Our US-Based 24x7 support is available for managed service offerings. Terms and conditions apply.
We strive to offer unmatched value in ALL of our Services. Our managed service clients gain the most value from our services because they have dedicated access to our core team.
Free up time spent on IT
Sometimes employees waste time trying to fix problems. Other times, they push the truth a little bit. In either case, we'll ensure they save time on tech problems!
We use Enterprise-Grade Monitoring Software.
For our managed support clients- we always deploy enterprise-grade monitoring software for effective alerting and advanced cybersecurity features.
Please fill in the form and let our team know your IT needs.
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Pick a suitable service model, that works best for your IT needs
Let’s discuss your business, and how you use technology
Optimize your IT, and experience seamless business operations
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