Software Development And
Programming Services

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A Reliable IT Support partner you can Trust

Looking For Something Else? Search Here

A Reliable IT Support partner you can Trust

Philadelphia Tech Support Provides Software, Programming and Development Services in Philadelphia County and Throughout Eastern Pennsylvania

Regarding your business needs for software development services, finding a reliable IT team that can provide consistent technology consulting and custom software development with excellent industry expertise is challenging. In some instances, cost-related business concerns force many organizations to seek a software development services firm or a freelancer with little understanding of the development process needed to see IT projects through all the steps of the software development lifecycle. Trust Philadelphia Tech Support’s team of software engineers to provide the custom software your business needs to excel.

Your business deserves a partner with a team of consultants with real-world experience and a proven agile software development process. Philadelphia Tech Support has provided companies throughout Eastern Pennsylvania with quality software development for many years. Since many businesses do not have the in-house team needed to code custom software, outsourcing software development services makes sense. Contact us today to learn more about our software development company, and let us help you take your business to the next level with our dedicated team of software developers!

Software Development Services from Philadelphia Tech Support Can Provide Your Business With a Custom Software Solution in the Following Areas:

Project management: It's a good business strategy to track projects along the completion process. Whether you choose our company for its software development services or to act in an oversight or consulting role, we can use a quality management system to ensure projects stay on schedule and meet milestone goals. Our development services team is committed to producing tangible business outcomes for each IT project, and the software applications we build are no different.
Software testing services: Software maintenance and testing are essential duties of a software company. Services like these ensure proper procedures are followed each time to meet quality assurance standards. Our technical expertise and knowledge of a broad range of programming languages allow us to find bugs and work to fix them.
Web development and cloud computing services: Our software development team includes expert software developers with a full technology stack - backend and UI UX design proficiency. This allows us to provide web development services that meet all your goals regarding website and web app development.
Internet of things (IoT) programming services: Industries have seen an explosion of internet of things devices. Philadelphia Tech Support can guide the development cycle from start to finish to provide quality assurance and achieve operational excellence.
Mobile application development: Our software development services include custom software projects that feature mobile development. Experienced software development companies understand that potential customers should be engaged, however, and wherever they may be found. Supporting mobile app development is one key way to achieve this.
Other software components programming: Standardized software development methodologies can be applied to all software development needs. Philadelphia Tech Support stands ready with custom software development services to meet all your software project needs.

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Philadelphia Tech Support Tailors Software Development Services to Your Needs

Many tech shops will try to sell you more than you need, everything in their tech stack. Others may not deliver on what they promise. A resolution to this common problem is moving from an independent “computer guy” for your software development needs and select an actual IT support company for your software solutions. In many cases, you will find that an IT support company doesn’t cost much more than a freelance IT person while offering a significant gain in service quality.
As an added benefit, our consultation services can be offered as a standalone service or as part of a full-service- like in a completely managed IT support program. Both standalone and managed services are designed to remove the frustrations of the software development process and allow you to focus on running your business while we focus on your application development or software testing. Our goal is to meet your business goals.

In Addition to Custom Software Development Services, Philadelphia Tech Support Offers a Wide Range of Managed Services with Support Types Including:

Proactive server management
Network monitoring
Cyber security planning, risk management, and incident response
Upgrading aging systems and network infrastructure components
IT project management
Virtual chief information officer (VCIO) services
Remote and onsite helpdesk services
And more...

We understand that every business has different technology needs. We want to understand your specific needs and assist in any needed way. We aim to maximize the level of service we offer your business.

Small Businesses Have These Key Issues with Business Phone System Providers

Over the years of providing managed IT services and network support services for a variety of different clients, we've heard several complaints about previous providers. In many instances, it’s not the fault of the service providers in question. Often, the client dissatisfaction is just due to the nature of one-man service shops or two-person tech support companies. Companies with this type of structure can’t deliver and scale an operationally mature service model - unless they have only a few clients.

In the case of independent IT contractors, many of these technicians take as much work as they can possibly get. They may not have a specialized technical category of focus; they become a jack-of-all-tech-trades and a master of none. The result is that it may take significantly longer to fix the same type of issue a specialized technician would have fixed in one hour.

Two of the most common issues are pricing, and reliability:

In the case of Independent IT Contractors- many of these technicians take as much work as they can possibly get. They may not have a specialized technical category of focus, they become a Jack-of-All-Tech-Trades Master of None. The result is- it may take significantly longer to fix the same type of issue a Specialized Technician would have fixed in 1 hour.

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IT Consultant

Local Service Contractor (Computer Guy) Arrangements for VoIP Phone Systems Support Usually Fail

They need consistent service hours. Since small businesses have service requirement fluctuations, your support needs may exceed service providers’ capabilities (for one-man shops) in certain cases. In other cases, your needs will be too low to guarantee their continued interest.
If they are providing (or attempting to provide) managed IT services, they won’t be able to effectively manage the workload. Managed services requires a business of full-time employees for effective service delivery.
Scheduling can be inadequate, or poor, creating a lack of reliability.
The goals of the service provider and the client are conflicting in nature (the service provider needs more hours; the client wants to continuously reduce hours).
Customers may rely on non-technical staff to manage an IT contractor and these types of relationships fail for a variety of reasons.
Lack of specialization: The computer guy doesn’t really focus that much on managed services. Since he services so many customers, he provides only general tech support across a variety of issues.

Trusted IT Support Company

Managed Services Agreements Which Include VoIP Solutions Don’t Usually Fail for the Same Reasons

The service hours are not billed separately (no pesky hourly fees).
Scheduling with a managed services provider (MSP) is solid because they have the staff needed to make your business goals a top priority.
The goal of the MSP and the goals of the client align. The MSP gets paid for running the system properly, and if it breaks down the service is a responsibility of the MSP at no extra charge.
Cyber security concerns are integrated into every VoIP solution.
Specialization: Since MSP businesses have multiple employees, it’s easier for an MSP business to send a support specialist who is more well-versed in issues like the server support or systems maintenance you really need. This will save you time and it might even save you money in billable hours a jack-of-all-trades IT tech would have otherwise charged you.

Is Philadelphia Tech Support the Custom Software Development Company for Your Business Needs?

With so many choices in the industry, it’s hard to say honestly that we are “The Best Software Development Company”. But we strive to maintain a value-driven approach to all the professional services our firm offers – including our custom software development. We’ve spent years becoming an established IT infrastructure and software solutions expert. During these years, our team’s “collective intelligence” has gained plenty of unique experience in all areas of the business process. When you evaluate cost, response time, reliability, collective knowledge (across the board), efficiency and effectiveness, you will see that we provide a large degree of value as a custom software development business.

If You're Ready to Take Your Software Project to the Next Level, There is No Obligation

Contact us today. Tell us more about your business and tell us about your technology needs. Tell us what you’re looking for. Feel free to reach out using the method of communication you prefer, submit a request in the accompanying contact form or make a phone call to the phone number listed.

Enjoy the responsiveness of a service provider that is ready to develop a solution that meets all your software development goals.