When it comes to your business needs for server management, it can be hard to find a reliable server admin partner. In certain cases, cost-related business concerns might force business owners or managers to think that they need to find the cheapest server administration person or IT consultant they can possibly find.
In many cases, after finding a low-priced administrative technical consultant, the business realizes that the service level is inadequate or the service provider is unreliable.
Perhaps they are reliable at first. When you use them for a larger number of service hours they keep availability, but once you run out of support hours or projects for this person, they may become less than responsive.
These freelancers need to adapt to businesses who supply them with as many hours as possible. If you originally intended on this person being reliable when you need them, that may not end up always being the case.
Many tech shops will try to sell you more than what you need or under-deliver on what they promise. A resolution to this common problem is moving from an independent “IT Guy” or lone freelancer for your server administrator processes and select an actual tech support business. In many cases, you will find that a reliable IT support company is the type of IT partner you need for your organization and that it doesn’t cost much more than an IT freelancer technician. This can be offered as an IT consulting service or a full-service, completely managed IT administration and support program. Either of these services are designed to remove the frustrations of business technology and allow you to focus on running your business, while we focus on your technology.
Reliability. It is very important to find a service provider that you can rely on, to build a relationship over time. Reason being -this service provider may need to perform additional services later. The lower price services will usually show to be less-than-reliable for long term needs.
Pricing. Many clients have complained about pesky hourly fees. Such as the computer consultant who will try to spend that extra 15-30 minutes onsite, just to charge an extra fee. Independent Contractors may charge reasonable hourly rates in some cases. When they rely on service-hours to make a living, their goal is to bill as many hours as possible.
In the case of independent IT contractors, many of these technicians take as much work as they can possibly get. They may not have a specialized technical category of focus, they become a Jack-of-All-Tech-Trades and a Master of None. The result is- it may take significantly longer to fix the same type of issue that a specialized technician would.
While it’s hard to honestly say that we are “The Best Server Support Company,” we strive to maintain a value-driven approach to all the services offered by our firm.
We’ve spent years becoming established server administrator experts. During these years our team’s “collective intelligence” has gained plenty of unique experience (onsite and remote) for not only Windows servers, but also Linux, FreeBSD, and AIX systems. On account of this, our experts are unlikely to be confused, even by complex issues if they may arise. They really can ensure stable and reliable operation of any web project – from a single server to complex cluster systems.
When you evaluate cost, response time, reliability, collective knowledge (across the board), efficiency and effectiveness, you will determine that while we may not be “cheap,” we provide a large degree of value for the services we offer at any specific price-point.
Contact us today. Tell us more about your business and tell us about your technology needs and your server needs as well. Tell us what you’re looking for. Feel free to reach out using the method of communication you prefer, submit a request in the accompanying contact form or make a phone call to the phone number listed. Enjoy the responsiveness of an actual IT support company instead of a one-person tech shop.
Philadelphia Tech Support has the internal technical capabilities, processes, procedures and service requirements needed to effectively set-up a secure business network. Our cyber security services cover a wide range of different industries, service types, regulatory challenges and other details – but in the end they are all cybersecurity tasks. If you’re interested in inquiring regarding a specific cybersecurity project or service, please let us know and we can discuss your project in more detail.
Most IT service providers have limitations with service delivery capability. In one-man or two-man tech shops, businesses may find a local service provider less than adequate if corporate businesses have a large degree of IT support needs. Philadelphia Tech Support resolves these service delivery limitations with a full team and scalable service offerings.
Our tech team collectively has more than 150 years of combined experience. Combined, we have the skills to provide service in every area any small business or enterprise business must rely on for professional-grade IT support services.
Philadelphia Tech Support typically supports client businesses generating 2 million dollars per year or more in revenue, with respectable profit margins. While we don’t provide specific minimums for new clients, we feel that our services would provide an advantage for most small businesses, but businesses with 2 million in revenue or more may experience an additional value for our services. We prefer to work with clients we can help. This enables us to develop a long term relationship with our clients, and it helps us keep a win-win relationship with our clients. We help them, and they help us!
We don’t always require a monthly service plan for all of our services, however, most businesses do need ongoing support service related to IT. Many small business owners are not aware of the need for technology maintenance and proactive services. Sometimes it’s because businesses are operating on very thin margins.
Technology systems are complex, and businesses are also complex. We need to utilize as much information in business and technology to create a happy medium between price and value. This is the secret mix that enables us to grow our business, AND support your business effectively and reliably.
In order for us to develop enough revenue to support our business and grow our business, we do need clients who value IT. Additionally, we need to make sure that our clients have the ability to grow and scale their businesses. This puts our business in a place where we can grow with our clients.