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A Reliable partner you can Trust

Looking For Something Else? Search Here

A Reliable partner you can Trust

Initiate a Contact Request with Philadelphia Tech Support. You can submit your inquiry regarding IT Support or Professional Consulting Services for your Business in Philadelphia or Eastern Pennsylvania using the form below.

If you’re interested to find out more about IT Services from Philadelphia Tech Support for your business in Eastern Pennsylvania, please enter your information into the form below. Please include as many details as possible- it will help us expedite our response and assist us with the handling of your request. We look forward to helping you with your service request.

A Trustworthy Computer Support Company
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How it Works

Please fill in the form and let our team know your IT needs.
A representative will be in contact with you shortly.

Choose a Service

Pick a suitable service model, that works best for your IT needs

Let’s Communicate

Let’s discuss your business, and how you use technology

Start with the Best IT Experience

Optimize your IT, and experience seamless business operations

Frequently Asked Questions

We are Enterprise Grade: Philadelphia Tech Support is an enterprise-level business. We run and operate in the same fashion as any other enterprise-level business. We have internal employees, processes, standard operating procedures, and client satisfaction requirements.

 

Additional Manpower equates to Specialized Service Offerings: You can trust Philadelphia Tech Support with your Business IT Support needs. We employ a solid team to support small businesses and enterprise-level organizations. We provide specialists in various support categories and complete customer service, and we can accommodate changes in client demands

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An established Business Model: Our business model is unique. Our sophisticated service delivery and pricing models enable our business to maintain operational stability but not hurt client organizations. Our internal service dispatch processes and customer satisfaction requirements are detail-oriented.

Philadelphia Tech Support is a smaller local company but directly attached to the parent company Race Computer Services racecs.com. Philadelphia Tech Support is also in direct contact with several other IT support organizations, such as Pop Quiz Computers, popquizmsp.com, and others.

 

When evaluated independently, Philadelphia Tech support is a locally run and operated business. However, with our helpdesk and service network, we retain the service level of a national service provider with a dedicated service desk, dispatching capabilities, extensive onsite support, and customer support services on par with any national IT services firm.

Most IT service providers have limitations with service delivery capability. In one-person or two-person tech shops, service delivery for corporate businesses with significant IT Support needs may find a local service provider less than adequate. Philadelphia Tech Support resolves these service delivery limitations with an entire team and scalable service offerings.

Our tech team collectively has more than 150 years of combined experience, and their skill sets encompass every area of small business and enterprise-grade IT support services.

Philadelphia Tech Support typically supports client businesses generating 2 million dollars per year or more in revenue, with respectable profit margins. While we don’t provide specific minimums for new clients, our services offer an advantage for most small businesses. Still, companies with 2 million in revenue or more may experience an additional value for our services. We prefer to work with clients we can help, which enables us to develop a long-term relationship with our clients and helps us keep a win-win relationship with them. We help them, and they help us!

We don’t require a monthly service plan for all our services; however, most businesses will require ongoing IT support services. Many small business owners may have an accurate identification regarding the level of need for technology maintenance and proactive services. Sometimes it’s because companies are operating on fragile margins.

 

Technology and businesses are both complex- in their ways. Using our service, you can leverage our expertise to make your business and technology work well together, turning technology challenges into seamless productivity. The output creates efficiency for your business, increasing productivity and profitability. As a tenant of our IT Management Services, you can capitalize on the gains of effective IT automation in your company.

 

Our service model and pricing structure allow us to create a happy medium between price and value for our clients. This secret mix enables us to grow our business and support your business technology systems effectively and reliably- while also helping our client organizations to advance.

Client Testimonials
Feeling lost in the jargon?
Our IT Support Team

Brian Murphy

Customer Leaison

Brian Murphy

CSO

Brian Murphy

Help Desk

Richard Race

Chief Executive Officer

Sean Wahl

Customer Leaison

Client Feedback
We’ve remained a loyal customer because they provide consistent, diligent, and excellent service
Rob - Springfield Candy
Race Comouter Services replaced my old camera sustem with a now HO camera sustom
Stephen P. - Detitta C.P.A

It was a pleasure to have you guys working with us on our Windows 7 upgrade project

lan S
Excellent Customer Service and His cost was quite reasonable
Rich T