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Philadelphia Tech Support provides advanced threat protection through an endpoint protection platform for large businesses with complex networks in Philadelphia county and much of southern Pennsylvania. We have the expertise and experience to help your business meet its network security and information privacy needs. We understand that your business data is essential, and we’ll work diligently to ensure that your business information can be as secure as possible with our services. A robust endpoint detection and response policy is the first step toward security hygiene that will keep your network, devices and sensitive data safe.
Trust our tech team and rely on our expertise to evaluate the security posture of your network and implement endpoint protection. We have a combination of cloud based antivirus programs which utilize multiple virus and malware threat detection systems on-the-fly. Options for endpoint protection platforms include Sophos Endpoint Protection, McAfee Enterprise and Microsoft Defender for Microsoft Windows. The result is a highly effective antivirus and endpoint protection solution, one of the most robust available.
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Philadelphia Tech Support offers tailored cybersecurity services specifically customized to your business. While our managed antivirus program isn’t specifically tailored – it’s more of a plug-and-play solution – we are inclined to evaluate your network as a courtesy. We will run tests based on your specific data use policy, and we can use that information to make more specific recommendations to improve your overall network security posture.
Over the years of providing enterprise IT services and IT consulting services for various clients, we've heard several complaints about previous providers. In many instances, it's not the fault of the service providers in question. Often, client dissatisfaction is just due to the nature of one or two-person tech support companies. Companies with this structure can't reliably deliver a full spectrum of services effectively.
Many clients have faced issues with pesky hourly fees. Independent contractors may charge you their reasonable hourly rate. However, their living depends on their service hours. So, their goal is always to bill you as much as possible.
Clients have faced difficulties like scheduling challenges with independent service providers.
Local independent service providers may lack specialized skills to tackle your specific challenge.
With so many service providers in the market offering technical services, it’s difficult to say that Philadelphia Tech Support is
The Best IT Service Provider for your enterprise-managed antivirus needs. We do provide a variety of enterprise grade services, and enterprise antivirus solutions are one we can provide reliably and effectively. With all of our services, we offer a unique total value proposition. Many of our clients find this hard to beat – which is why they continue to utilize our company as their service provider.
You can trust Philadelphia Tech Support, as we’re part of a large national service provider. Additionally, our partnerships with Microsoft and Google showcase our support effectiveness, competency and dedication to our services. Our data handling policies always follow industry-specific guidelines in cases where compliance regulations are required. We strive to provide top-tier services by being efficient, cost-effective and responsive. Our team covers all areas where a business may need assistance from their tech support company.
You will see that we are priced very competitively when you evaluate cost, response time, reliability and knowledge. Our tech team is an industry-recognized service provider. Contact us today to see how we can help you with your enterprise scale technology solutions.
Contact Our tech team today. Tell us more about your business challenges and basic info regarding your needs. Please fill out the contact form or call the main number if you have any questions. We’ll supply you with pricing promptly.
Proactive Monitoring agents for each Desktop/Laptop and Server.
Proactive Monitoring agents for each Desktop/Laptop and Server.
Proactive Monitoring agents for each Desktop/Laptop and Server.
Proactive Monitoring agents for each Desktop/Laptop and Server.
Proactive Monitoring agents for each Desktop/Laptop and Server.
Proactive Monitoring agents for each Desktop/Laptop and Server.
Proactive Monitoring agents for each Desktop/Laptop and Server.
Proactive Monitoring agents for each Desktop/Laptop and Server.
We are Enterprise Grade: Philadelphia Tech Support is an enterprise-level business. We run and operate in the same fashion as any other enterprise-level business. We have internal employees, processes, standard operating procedures, and client satisfaction requirements.
Additional Manpower equates to Specialized Service Offerings: You can trust Philadelphia Tech Support with your Business IT Support needs. We employ a solid team to support small businesses and enterprise-level organizations. We provide specialists in various support categories and complete customer service, and we can accommodate changes in client demands.
An established Business Model: Our business model is unique. Our sophisticated service delivery and pricing models enable our business to maintain operational stability but not hurt client organizations. Our internal service dispatch processes and customer satisfaction requirements are detail-oriented.
Philadelphia Tech Support is a smaller local company but directly attached to the parent company Race Computer Services racecs.com. Philadelphia Tech Support is also in direct contact with several other IT support organizations, such as Pop Quiz Computers, popquizmsp.com, and others.
When evaluated independently, Philadelphia Tech support is a locally run and operated business. However, with our helpdesk and service network, we retain the service level of a national service provider with a dedicated service desk, dispatching capabilities, extensive onsite support, and customer support services on par with any national IT services firm.
Most IT service providers have limitations with service delivery capability. In one-person or two-person tech shops, service delivery for corporate businesses with significant IT Support needs may find a local service provider less than adequate. Philadelphia Tech Support resolves these service delivery limitations with an entire team and scalable service offerings.
Our tech team collectively has more than 150 years of combined experience, and their skill sets encompass every area of small business and enterprise-grade IT support services.
Philadelphia Tech Support typically supports client businesses generating 2 million dollars per year or more in revenue, with respectable profit margins. While we don’t provide specific minimums for new clients, our services offer an advantage for most small businesses. Still, companies with 2 million in revenue or more may experience an additional value for our services. We prefer to work with clients we can help, which enables us to develop a long-term relationship with our clients and helps us keep a win-win relationship with them. We help them, and they help us!
We don’t require a monthly service plan for all our services; however, most businesses will require ongoing IT support services. Many small business owners may have an accurate identification regarding the level of need for technology maintenance and proactive services. Sometimes it’s because companies are operating on fragile margins.
Technology and businesses are both complex- in their ways. Using our service, you can leverage our expertise to make your business and technology work well together, turning technology challenges into seamless productivity. The output creates efficiency for your business, increasing productivity and profitability. As a tenant of our IT Management Services, you can capitalize on the gains of effective IT automation in your company.
Our service model and pricing structure allow us to create a happy medium between price and value for our clients. This secret mix enables us to grow our business and support your business technology systems effectively and reliably- while also helping our client organizations to advance.
Philadelphia Tech Support has the internal technical capabilities, processes, procedures, and service requirements to effectively set up a secure business network. Our cyber security services cover various industries, service types, regulatory challenges, and other details – but they are all cybersecurity tasks. If you’re interested in a specific cybersecurity project or service, please let us know, and we can discuss your project in more detail.
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