Managed Cyber Security
Services

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A Reliable partner you can Trust

Looking For Something Else? Search Here

A Reliable partner you can Trust

Philadelphia Tech Support Provides Managed Cyber Security Services in Philadelphia County and Throughout Eastern Pennsylvania

As a business grows, data becomes increasingly important for it. And due to multiple environmental and social events, we have more remote use and the use of more cloud-based infrastructure. Sensitive data is now more at risk than ever before. When data is the backbone of a business, any system failure, data corruption, cyber attack, or natural disaster can be significant for a business. According to recent figures, 70% of businesses have suffered a data breach at least once in the past few years. 

 

Due to these growing threats, requirements surrounding strict data interaction and information-use policies are becoming more common. This is done in order to protect personal information as well as business information from data breaches and cyber criminals. Many of these requirements are legal, in other cases these requirements could be mandated by cyber insurance or other means. In either case, it’s good to give this a thorough look over, just to make sure you’re on the right track.

 

With Philadelphia Tech Support, you will have a team of cybersecurity experts running and managing data control policies and enforcing network security posture and cybersecurity standards. With managed data leak prevention services from our team, you won’t be abandoned or left on your own. We’re not just a service provider, but a reliable partner who understands cyber crime – and one who is willing to fight on the front line so you can run your business. Philadelphia Tech Support will implement the required security services into your network infrastructure as part of our managed security program.

Wireless Network Installation Service
Philadelphia Tech Support's Managed Security Services Include a Multi-Layered Cyber Security Approach
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Managed Cybersecurity Services Customized to Your Philadelphia Business:

Our cybersecurity services are tailored according to your business needs. We will analyze your data and information use in order to provide you with effective recommendations. Further, our data security professionals will help you identify any potential security threats that can harm your data so that you can deploy an effective plan into action. 

 

Our service will incorporate multiple layers of cybersecurity; this will protect your data so that your business can mitigate cyber threats to keep operating securely. Philadelphia Tech Support aims to resolve the following business challenges to resolve challenges and concerns about data security. 

With Philadelphia Tech Support You Will Gain:
Small Businesses have These Key Issues with Local Tech Support Service Providers specifically surrounding Managed Cyber Security Services
Over the years, working in the technical services industry, we've oftentimes heard customer complaints regarding lack of satisfaction with previous service providers. Within our experience, the problem isn't usually with a service provider's technical services; the issue lies within the way their business is run.
 Most of the time, one-person or two-person service shops usually fail to comply with the customer service side of the business. Service providers with this structure do not have the ability to deliver managed solutions effectively. For example, an individual tech consultant does not have the capacity to respond to multiple cyber attacks simultaneously (even if they are an expert). A tech-team would be more appropriate for this type of requirement.
Common Customer Complaints Surrounding IT Services (Including Managed Security Services):
Reliability

Clients have faced reliability difficulties and scheduling challenges with independent service providers.

Pricing

Many clients have faced issues with pesky hourly fees. Independent contractors may charge you their reasonable hourly rate. However, their living depends on their service hours. So, their goal is always to bill you as much as possible.

Lack of specialization

Local independent service providers may not have a specialized expert with sufficient skills to tackle the specific challenge you’re facing.

In the case of Independent IT Contractors- many of these technicians take as much work as they can possibly get. They may not have a specialized technical category of focus, they become a Jack-of-All-Tech-Trades Master of None. The result is- it may take significantly longer to fix the same type of issue a Specialized Technician would have fixed in 1 hour.

VS

IT Consultant
Most of the time, local service contractor (Computer Guy) agreements for Security Services (Including Managed Cybersecurity Services) fail for the following reasons:
Trusted IT Support Company
Service Agreements with Managed Service Providers for Managed Cybersecurity Services Don’t Usually Fail For the Same Reasons
Is Philadelphia Tech Support the Best Cyber Security Service Provider to Offer Managed Security Services in Eastern Pennsylvania?

With the number of managed service providers in the industry, it’s hard to say that we are The Best Managed Cybersecurity Service Provider for your business services. We focus on delivering an effective service by offering a unique total value proposition across the board so that any businesses rely on us and our services.

 

You can definitely trust Philadelphia Tech Support to provide a reliable service; we’ll get the job done. We are a local branch, part of a larger national service provider. Our cybersecurity services always meet compliance regulations and standards when needed.

If you’re ready to take the next step, there is no obligation:
To Find Out More About Our Managed Cybersecurity Services:

Contact us today. Let us know more about your business and the services you’re interested in. After analyzing all the details, a tech team member will get back to you with pricing and more information.

    Additional Managed Services Philadelphia Tech Support Provides
    Comanaged IT Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Complete IT Technology Outsourcing Service

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Does Managed IT Services Save you Money?

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    IT Vendor Management Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    IT Project Management Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Managed Data Storage Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Managed IT Services for Small Businesses

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Managed IT Services Pricing

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Frequently Asked Questions

    Philadelphia Tech Support has the internal technical capabilities, processes, procedures and service requirements needed to effectively set-up a secure business network.  Our cyber security services cover a wide range of different industries, service types, regulatory challenges and other details – but in the end they are all cybersecurity tasks.  If you’re interested in inquiring regarding a specific cybersecurity project or service, please let us know and we can discuss your project in more detail.

    Philadelphia Tech Support is a small local company, but with a direct attachment to a larger national service provider. Philadelphia Tech Support also has affiliations with several other IT support organizations, such as Pop Quiz Computers – popquizmsp.com, racecs.com as well as others.

     

    When evaluated independently, Philadelphia Tech support is a smaller operation, but when evaluated from a capability point of view, Philadelphia Tech Support retains the service level of a national service provider with a dedicated service desk, dispatching capabilities, extensive onsite support, and customer support services on par with any national or regional IT services firm.

    Most IT service providers have limitations with service delivery capability.  In one-man or two-man tech shops, businesses may find a local service provider less than adequate if corporate businesses have a large degree of IT support needs.  Philadelphia Tech Support resolves these service delivery limitations with a full team and scalable service offerings.

    Our tech team collectively has more than 150 years of combined experience.  Combined, we have the skills to provide service in every area any small business or enterprise business must rely on for professional-grade IT support services.

    Philadelphia Tech Support typically supports client businesses generating 2 million dollars per year or more in revenue, with respectable profit margins.  While we don’t provide specific minimums for new clients, we feel that our services would provide an advantage for most small businesses, but businesses with 2 million in revenue or more may experience an additional value for our services.  We prefer to work with clients we can help.  This enables us to develop a long term relationship with our clients, and it helps us keep a win-win relationship with our clients.  We help them, and they help us!

    We don’t always require a monthly service plan for all of our services, however, most businesses do need ongoing support service related to IT.  Many small business owners are not aware of the need for technology maintenance and proactive services.  Sometimes it’s because businesses are operating on very thin margins.  

     

    Technology systems are complex, and businesses are also complex.  We need to utilize as much information in business and technology to create a happy medium between price and value.  This is the secret mix that enables us to grow our business, AND support your business effectively and reliably.

     

    In order for us to develop enough revenue to support our business and grow our business, we do need clients who value IT.  Additionally, we need to make sure that our clients have the ability to grow and scale their businesses.  This puts our business in a place where we can grow with our clients.

    Client Testimonials
    Feeling lost in the jargon?
    Learn about Managed Service related technical terminology to freshen your understanding of the listed terms.
    Our IT Support Team

    Brian Murphy

    Customer Leaison

    Brian Murphy

    CSO

    Brian Murphy

    Help Desk

    Richard Race

    Chief Executive Officer

    Sean Wahl

    Customer Leaison