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Client Testimonials​

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A Reliable partner you can Trust

Looking For Something Else? Search Here

A Reliable partner you can Trust

Why Should an Enterprise-Level Business or Large Organization Trust Philadelphia Tech Support to Perform IT Services?

We are Enterprise Grade: Philadelphia Tech Support is essentially an enterprise-level business. We run and operate in the same fashion as any other enterprise-level business. We have internal employees, processes, standard operating procedures and client satisfaction requirements. Manpower = Specialized Services: You can trust Philadelphia Tech Support with your enterprise-level IT support because we have the staff to support enterprise-level organizations with the appropriate support, adequate customer service, and flexibility to accommodate change in client demands. An established Business Model: Our business model is unique. We have a sophisticated service delivery model, pricing models that enable our business to maintain operational stability, but not hurt client organizations. Our internal service dispatch processes and customer satisfaction requirements are detail-oriented..

What Size Business is Philadelphia Tech Support?

Philadelphia Tech Support is a smaller local company, but directly attached to the parent company Race Computer Services racecs.com. Philadelphia Tech Support is also affiliated with several other IT support organizations, such as Pop Quiz Computers popquizmsp.com as well as others. When evaluated independently, Philadelphia Tech support is a smaller operation, but when evaluated from a capability point of view, Philadelphia Tech Support retains the service level of a national service provider with a dedicated service desk, dispatching capabilities, extensive onsite support, and customer support services on par with any national IT services firm.

How does Philadelphia Tech Support Compare to Local IT Service Providers?

Most IT service providers have limitations with service delivery capability.  In one-man or two-man tech shops, service delivery for corporate businesses with a large degree of IT Support needs may find a local service provider less than adequate.  Philadelphia Tech Support resolves these service delivery limitations with a full team and scalable service offerings.

What are the Technical Capabilities of the Tech Team?

Our tech team collectively has more than 150 years of combined experience, and their skill sets encompass every area of small business and enterprise-grade IT support services.

What is the Minimum Client Size for Tech Support Services from Philadelphia Tech Support?

Philadelphia Tech Support typically supports client businesses generating 2 million dollars per year or more in revenue, with respectable profit margins.  While we don’t provide specific minimums for new clients, we feel that our services would provide an advantage for most small businesses, but businesses with 2 million in revenue or more may experience an additional value for our services.  We prefer to work with clients we can help.  This enables us to develop a long term relationship with our clients, and it helps us keep a win-win relationship with our clients.  We help them, and they help us!

Does Philadelphia Tech Support Require a Monthly Fee?

We don’t always require a monthly service plan for all of our services, however, most businesses do need ongoing support service related to IT.  Many small business owners are not aware of the need for technology maintenance and proactive services.  Sometimes it’s because businesses are operating on very thin margins. Technology systems are complex, and businesses are also complex.  We need to utilize as much information in business and technology to create a happy medium between price and value.  This is the secret mix that enables us to grow our business, AND support your business effectively and reliably. In order for us to develop enough revenue to support our business and grow our business, we do need clients who value IT.  Additionally, we need to make sure that our clients have the ability to grow and scale their businesses.  This puts our business in a place where we can grow with our clients.

Why Choose Philadelphia Tech Support For Your Law Office?

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Frequently Asked Questions


Philadelphia Tech Support is a smaller local company, but directly attached to the parent company Race Computer Services racecs.com. Philadelphia Tech Support is also affiliated with several other IT support organizations, such as Pop Quiz Computers popquizmsp.com as well as others.

When evaluated independently, Philadelphia Tech support is a smaller operation, but when evaluated from a capability point of view, Philadelphia Tech Support retains the service level of a national service provider with a dedicated service desk, dispatching capabilities, extensive onsite support, and customer support services on par with any national IT services firm.
Most IT service providers have limitations with service delivery capability. In one-man or two-man tech shops, service delivery for corporate businesses with a large degree of IT Support needs may find a local service provider less than adequate. Philadelphia Tech Support resolves these service delivery limitations with a full team and scalable service offerings.
Our tech team collectively has more than 150 years of combined experience, and their skill sets encompass every area of small business and enterprise-grade IT support services.
Philadelphia Tech Support typically supports client businesses generating 2 million dollars per year or more in revenue, with respectable profit margins. While we don’t provide specific minimums for new clients, we feel that our services would provide an advantage for most small businesses, but businesses with 2 million in revenue or more may experience an additional value for our services. We prefer to work with clients we can help. This enables us to develop a long term relationship with our clients, and it helps us keep a win-win relationship with our clients. We help them, and they help us!
We don’t always require a monthly service plan for all of our services, however, most businesses do need ongoing support service related to IT. Many small business owners are not aware of the need for technology maintenance and proactive services. Sometimes it’s because businesses are operating on very thin margins.

Technology systems are complex, and businesses are also complex. We need to utilize as much information in business and technology to create a happy medium between price and value. This is the secret mix that enables us to grow our business, AND support your business effectively and reliably.

In order for us to develop enough revenue to support our business and grow our business, we do need clients who value IT. Additionally, we need to make sure that our clients have the ability to grow and scale their businesses. This puts our business in a place where we can grow with our clients.
Client Testimonials

Feeling lost in the jargon?

Learn About Key Terms in Our Glossary

Learn about Managed Service related technical terminology to freshen your understanding of the listed terms.

  • Access Control Policy​
  • Access Management​
  • Business Continuity​
  • Business Functions​
  • Data Privacy
  • Data Protection
  • Data Safety
  • Defined Set
  • Large Organization
  • Maintenance
  • Maintenance Plan
  • Maintenance Servers
  • Manage Technology Projects
  • Managed It Service
  • Managed It Service Providers
  • Managed It Services
  • Service Providers
  • Small Customers
  • SMB Clients
  • Software Companies
  • Business Functions
  • Business Model
  • Business Needs
  • Business Responsibility
  • Demand
  • Desk Services
  • Disaster Recovery
  • Distribution Companies
  • Managed Platform
  • Managed Security Services
  • Managed Service
  • Managed Service Model
  • Network Support
  • On Premises
  • Organizations
  • Outsourced Management
  • Service Level Agreement (SLA)
  • Service Model
  • Service Offerings
  • Service Provider
  • Business Support
  • Channel Partners
  • Client Faceted
  • Client Requirements
  • Enterprise Company
  • Focus On Your Business
  • Hidden Costs
  • Hybrid Cloud
  • Managed Service Provider
  • Managed Services
  • Managed Services Model
  • Managed Services Provider
  • Pay The Ransom
  • Penetration Testing
  • Proactive Approach
  • Proactive IT Services
  • Software Requirements
  • Software Services
  • Support Clients
  • Support Model
  • Cloud Environment
  • Cloud Providers
  • Cloud Servers
  • Computer Systems
  • In House
  • In House Teams
  • Information Technology
  • Infrastructure
  • Managed Services Providers
  • Management Services
  • Mobile Device Management
  • Network Monitoring
  • Proactive Support Model
  • Professional Organization
  • Reactive Service Model
  • Remote Monitoring
  • Support On Demand
  • Support Organizations
  • Support Services
  • Tech Company Near Me
  • Customer Expectations
  • Customer Retention
  • Cyber Security
  • Cybersecurity Services
  • Infrastructure Costs
  • Infrastructure Management
  • Internal Management
  • Large Customers
  • MSP Business
  • Multiple Technologies
  • Network Infrastructure
  • Network Monitoring
  • Remote Network
  • Management
  • Remote Support
  • Security Services
  • Sensitive Data
  • Technical Expertise
  • Technical Services
  • Technical Support
  • Technology Support Costs
  • Vendor Responsibility

Our IT Support Team

Brian Murphy

Customer Leaison

Brian Murphy

CSO

Brian Murphy

Help Desk

Richard Race

Chief Executive Officer

Sean Wahl

Customer Leaison

Client Feedback

We’ve remained a loyal customer because they provide consistent, diligent, and excellent service

Rob - Springfield Candy

Race Comouter Services replaced my old camera sustem with a now HO camera sustom

Stephen P. - Detitta C.P.A

It was a pleasure to have you guys working with us on our Windows 7 upgrade project

lan S

Excellent Customer Service and His cost was quite reasonable

Rich T

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San diego tech support
310 3rd Avenue
Chula Vista, CA 91910 USA
(201) 299-3880
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Philadelphia Tech Support
Clients throughout Eastern Pennsylvania rely on Philadelphia Tech Support for Expert-Level, Enterprise-Grade IT Consulting Services at friendly rates. Using our Managed IT Services- Enterprise business clients typically see reduced downtime, increased productivity, and enhanced information security.
Leverage our tech teams’ core proficiencies in Microsoft Cloud Products or Google Cloud Platform(GCP). Our team will enable your business to reap the benefits of IT Automation. We’ll provide Robust Cybersecurity Controls, Business Data Continuity, documentation, and more. Our clients enjoy US-based Support.
Contact us for your complimentary assessment. (201) 299-3880. Philadelphia Tech Support 310 3rd avenue Chula Vista, CA 91910
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