Philadelphia Tech Support provides a responsive and value-driven business communications platform to small and medium-sized businesses in the Philadelphia area and much of southern Pennsylvania. For many years, companies in the region have relied on Philadelphia Tech Support to supply them with a trusted unified communications system.
A cloud-based VoIP (Voice over Internet Protocol) phone system enables a business to provide a phone line to each user without much of the costly infrastructure cabling that a traditional phone system might require. The only requirement is an existing internet connection! A VoIP business phone system can provide phone services with necessary features like unlimited calling, call forwarding, automatic call recording and voicemail messages. Get the convenience of a publicly switched telephone network with the advanced features of a cloud based phone service as your following business communication tool.
We can help you select the best cloud phone system using VoIP technology to increase your business productivity and achieve your budget goals. Our affordable services provide many benefits to growing businesses across various industries. See what IT solution our cloud phone system pros can implement today to keep your business phone system running smoothly.
We are determined to ensure each client gains as much value as possible from our service and support. Trust and rely on our tech team of US-based experts. Leave your technology frustrations with us, and we’ll care for implementing and managing your cloud based phone services while you focus on business success.
While some managed services providers try to sell you everything in their “technical stack”, – we don’t. We enable our clients to run their IT comfortably. We can provide a hand-off consulting service or actively manage your VoIP cloud phone system for your organization. Our business goals are to meet your business needs.
Finding a service provider you can rely on and building a relationship over time is crucial. This service provider may need to perform additional services later. While costs should be a factor in a customer's decision on the choice of service providers, the lowest price option may be less-than-reliable for long-term needs.
Many clients have complained about pesky hourly service fees. Such as the computer consultant who will try to spend that extra 15-30 minutes onsite to charge an additional cost. Independent contractors may charge reasonable hourly rates in some cases. When they rely on service hours to make a living, they aim to bill as many as possible.
In the case of independent IT contractors, many of these technicians take on as much work as possible. They may not have a specialized technical category of focus; they become jack-of-all-tech-trades and a master of none. It may take significantly longer to fix the same type of issue a specialized technician would have fixed in one hour.
With so many business phone service providers and managed IT service providers in the market offering cloud phone systems, it’s hard to say that we are The Best Cloud Phone System Service Provider for your unified communications needs. However, we always strive to be a competitive, top-tier service provider by offering a unique total value proposition. Because of this, many businesses rely on our services.
Additionally, we are a local branch associated with a more prominent, trusted, nationally recognized IT and cybersecurity service provider. Our technical services follow industry guidelines, and we will meet mandated compliance regulations as needed. All aspects of your small business are considered to provide a truly customized solution. Our partnerships with Microsoft and Google enable us to effectively offer email and Office support and express our determination to provide the best-in-class business phone service and support your company deserves.
When you evaluate cost, response time, reliability, knowledge across the board, efficiency and effectiveness, you will see that we are priced very competitively. Collectively, our tech team covers all areas where a small to a medium-sized business may rely on a partner for VoIP software and services.
Contact us today. Tell us more about your business and what you’re looking for. We would appreciate the opportunity to learn more about your business. Based on your details, we can explain how our VoIP services can benefit your organization in selecting one of the best cloud phone systems or managing an existing one.
Feel free to reach out by filling out the contact form. We’ll be able to supply you with cloud phone system pricing in a timely fashion.
No, not all managed IT service providers offer VoIP phone services. Many large managed IT service providers have more service offerings and performance capabilities. Because of this robust service capacity, larger managed service companies are more likely to have in-house capabilities to provide VoIP services and other services that smaller providers can’t offer.
We are Enterprise Grade: Philadelphia Tech Support is an enterprise-level business. We run and operate in the same fashion as any other enterprise-level business. We have internal employees, processes, standard operating procedures, and client satisfaction requirements.
Additional Manpower equates to Specialized Service Offerings: You can trust Philadelphia Tech Support with your Business IT Support needs. We employ a solid team to support small businesses and enterprise-level organizations. We provide specialists in various support categories and complete customer service, and we can accommodate changes in client demands.
An established Business Model: Our business model is unique. Our sophisticated service delivery and pricing models enable our business to maintain operational stability but not hurt client organizations. Our internal service dispatch processes and customer satisfaction requirements are detail-oriented.
Philadelphia Tech Support is a smaller local company but directly attached to the parent company Race Computer Services racecs.com. Philadelphia Tech Support relies on strategic partnerships with several other IT support organizations, such as Pop Quiz Computers, popquizmsp.com, and others.
Philadelphia Tech Support retains the service level of a national service provider with a dedicated service desk, dispatching capabilities, extensive onsite support, and customer support services on par with any national IT services firm.
Most IT service providers have limitations with service delivery capability. Regarding one-person or two-person tech shops, corporate businesses with significant IT support needs may find a local service provider less than adequate. Philadelphia Tech Support resolves these service delivery limitations with an entire team and scalable service offerings.
Our tech team collectively has more than 150 years of combined experience, and their skill sets encompass every area of small business and enterprise-grade IT support services.
Philadelphia Tech Support typically supports client businesses generating 2 million dollars per year or more in revenue, with respectable profit margins. While we don’t provide specific minimums for new clients, companies with 2 million in revenue or more may experience an additional value for our services. We prefer to work with clients we can help, which enables us to develop a long-term relationship with our clients and helps us keep a win-win relationship with them. We help them, and they help us!
We don’t require a monthly service plan for all our services; however, most businesses will require ongoing IT support services. Many small business owners may have an accurate identification regarding the level of need for technology maintenance and proactive services. Sometimes it’s because companies are operating on fragile margins.
Technology and businesses are both complex- in their ways. Using our service, you can leverage our expertise to make your business and technology work well together, turning technology challenges into seamless productivity. The output creates efficiency for your business, increasing productivity and profitability. As a tenant of our IT Management Services, you can capitalize on the gains of effective IT automation in your company.
Our service model and pricing structure allow us to create a happy medium between price and value for our clients. This secret mix enables us to grow our business and support your business technology systems effectively and reliably- while also helping our client organizations to advance.
It was a pleasure to have you guys working with us on our Windows 7 upgrade project