Enterprise Solution Service Request

Looking For Something Else? Search Here

A Reliable partner you can Trust

Looking For Something Else? Search Here

A Reliable partner you can Trust

Do You Need Enterprise IT Support Services in Philadelphia or Eastern Pennsylvania? Submit your Request below.

Philadelphia Tech Support will make it as easy and painless as possible to sign up for our services. We understand that specific clients like to get to business quickly. If you’re in that category, you can submit a request below and enter details related to your request. Our tech team will be able to provide feedback with service details.


In any case, we need as much information as you can to provide the best and most accurate pricing estimate for your cybersecurity services. Please be thorough, include as much as possible, and submit it in the box below.


Thanks for submitting your request with us, we look forward to helping you!

Voip Request
Are you ready to take your IT support to the next level?
Service Request Form
Request a service estimate for your Business Technology needs. A tech team member will review your business information with you. We’ll make an assessment of your business needs and supply you with detailed pricing for our services. We look forward to handling your request.
Which Services are you Interested In? (select all that apply):
Frequently Asked Questions

We are Enterprise Grade: Philadelphia Tech Support is an enterprise-level business. We run and operate in the same fashion as any other enterprise-level business. We have internal employees, processes, standard operating procedures, and client satisfaction requirements.

 

Additional Manpower equates to Specialized Service Offerings: You can trust Philadelphia Tech Support with your Business IT Support needs. We employ a solid team to support small businesses and enterprise-level organizations. We provide specialists in various support categories and complete customer service, and we can accommodate changes in client demands.

 

An established Business Model: Our business model is unique. Our sophisticated service delivery and pricing models enable our business to maintain operational stability but not hurt client organizations. Our internal service dispatch processes and customer satisfaction requirements are detail-oriented.

Philadelphia Tech Support is a smaller local company but directly attached to the parent company Race Computer Services racecs.com. Philadelphia Tech Support is also in direct contact with several other IT support organizations, such as Pop Quiz Computers, popquizmsp.com, and others.

With our helpdesk and service network, we retain the service level of a national service provider with a dedicated service desk, dispatching capabilities, extensive onsite support, and customer support services on par with any national IT services firm.

Most IT service providers have limitations with service delivery capability. In one-person or two-person tech shops, service delivery for corporate businesses with significant IT Support needs may find a local service provider less than adequate. Philadelphia Tech Support resolves these service delivery limitations with an entire team and scalable service offerings.

Our tech team collectively has more than 150 years of combined experience, and their skill sets encompass every area of small business and enterprise-grade IT support services.

Philadelphia Tech Support typically supports client businesses generating 2 million dollars per year or more in revenue, with respectable profit margins. While we don’t provide specific minimums for new clients, our services offer an advantage for most small businesses. Still, companies with 2 million in revenue or more may experience an additional value for our services. We prefer to work with clients we can help, which enables us to develop a long-term relationship with our clients and helps us keep a win-win relationship with them. We help them, and they help us!

We don’t require a monthly service plan for all our services; however, most businesses will require ongoing IT support services. Many small business owners may have an accurate identification regarding the level of need for technology maintenance and proactive services. Sometimes it’s because companies are operating on fragile margins.

 

Technology and businesses are both complex- in their ways. Using our service, you can leverage our expertise to make your business and technology work well together, turning technology challenges into seamless productivity. The output creates efficiency for your business, increasing productivity and profitability. As a tenant of our IT Management Services, you can capitalize on the gains of effective IT automation in your company.

 

Our service model and pricing structure allow us to create a happy medium between price and value for our clients. This secret mix enables us to grow our business and support your business technology systems effectively and reliably- while also helping our client organizations to advance.

Client Testimonials
Feeling lost in the jargon?
Learn about Managed Service related technical terminology to freshen your understanding of the listed terms.
Our IT Support Team

Brian Murphy

Customer Leaison

Brian Murphy

CSO

Brian Murphy

Help Desk

Richard Race

Chief Executive Officer

Sean Wahl

Customer Leaison