Cloud Services for Business

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A Reliable partner you can Trust

Looking For Something Else? Search Here

A Reliable partner you can Trust

Philadelphia Tech Support Offers Expert Cloud Consulting Services for Businesses in Philadelphia and Throughout Eastern Pennsylvania

Are you Looking for a Trusted Cloud Service Provider for your business in southern Pennsylvania? Philadelphia Tech Support takes pride in our ability to help you with your business’s cloud needs. We are a reliable IT support and Cloud services provider (CSP). Companies rely on our Expert Cloud Services throughout Eastern Pennsylvania because of our impeccable service record. We’re able to get the job done.

 

As your Cloud Service Provider, Philadelphia Tech Support is an excellent option for small businesses who want to move to the cloud; but need outside expertise. Leverage Our Cloud Experts to develop an effective cloud solution for your specific use case and needs. Additionally, we can manage the entire process for you. This will give you extra time to focus on your business instead of stressing about your technology.

about us
Cloud Consulting Services Offered by Philadelphia Tech Support
Evaluate Philadelphia Tech Support as an Effective Cloud Service Provider for Your Business in Eastern Pennsylvania. Our Consultative approach to Cloud Services is an excellent option for business owners looking to grow. Our project-based pricing allows us to provide value for businesses at a flat rate—no more pesky hourly fees. Explore the services below to evaluate some of our expert cloud service offerings.
When Using Philadelphia Tech Support's Consultative Cloud Computing Services (in combination with Managed Services), Business Owners are likely to see the following gains:

Philadelphia Tech Support Provides Consultative Cloud Services. We can customize a Cloud Service according to your business, specific needs, and goals.

While a Consultative approach to Cloud Services can have advantages, we invite you to explore our Managed Cloud Service offerings. As your business capitalizes on the efficiency of an effective cloud solution, you'll likely see business growth. Over time, fully Managed Cloud Services might become a more desirable option. We'll appreciate the continued opportunity to help you grow.

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Our Cloud Services Are Customized to your Business Needs
Our Consultative approach to Cloud Services is an excellent option for business owners who want to explore the benefits of cloud services while avoiding potential pitfalls- like long-term service commitments. With à la carte cloud services, your company can reap the rewards of our established technical expertise(with a lower level of obligation). PTSS will help you explore a cloud solution to determine a proper fit. You can gather information in preparation for making a longer-term game plan.
Clients using Philadelphia Tech Support as a Cloud Service Provider see business gains.
While its commonly known that cloud services can improve efficiency, communication, security, and cost, many people often overlook the other things. It’s a considerable reassurance for managers to know that vital user data is automatically backed up to a cloud data storage system. Our Cloud Service Experts can configure your cloud system for incremental backups. We can also interact with your team as needed for technical requests.
Frequently Asked Questions

In short, the answer is actually no (but it’s still yes).  

Believe it or not, not all MSP companies offer Cloud Services. Most Managed IT Service companies have the capability to perform cloud related services- but they don’t always perform these services using internal employees.  Due to the nature of cloud services, and the way it is transforming the technology and technology services industry, its unlikely that MSP’s who don’t adapt appropriately will stay in business for the long-run.

Managed Services Providers (MSP) Are Service Companies who Provide Managed IT Services to their clients. A managed service provider (MSP) delivers services, such as network, application, infrastructure and security, via ongoing and regular support and active administration on customers’ premises, in their MSP’s data center (hosting), or in a third-party data center. Some of these offerings may include things like help desk services, disaster recovery, managed security services or various cybersecurity services as well as a wide range of cloud computing or cloud-based services.

 

Source: https://www.gartner.com/en/information-technology/glossary/msp-management-service-provider

 

MSPs may deliver their own native services in conjunction with other providers’ services (for example, a security MSP providing sys admin on top of a third-party cloud IaaS). Pure-play MSPs focus on one vendor or technology, usually their own core offerings. Many MSPs include services from other types of providers. The term MSP traditionally was applied to infrastructure or device-centric types of services but has expanded to include any continuous, regular management, maintenance and support.

 

Source: /it-glossary-and-faq/what-is-a-Managed-it-service-provider-MSP 

For Client Businesses, Managed Service Providers are Simply An Outsourced Information Technology Department. The Client Organization Outsources (through contractual agreement) their IT Department functions (in part or in whole) to an outside company, a Managed Service Provider (MSP).

 

The MSP is a Proactive IT Support Company. The MSP will proactively handle Client IT Business Processes, Network Infrastructure and Security Monitoring in combination with a desired level of strategic decision-making, according to the specifications of the contract. The key here for many organizations is to hire a Trusted Company to build your IT System the Right way, and proactively maintain it. This creates an environment which is easy to work with, and one that doesn’t break down often. A win for the client, and a win for the MSP.

If you’ve ever been in the position of managing a technical employee or staff member- you would understand that this responsibility can become a large burden. In certain cases more than others, computer technicians seem to have a habit of becoming unresponsive or undermotivated over time. 

 

Oftentimes they don’t enjoy working underneath non-technically oriented people. Managed IT Service Companies have Multiple staff-members onboard, and we notice this helps to create a more positive work-environment for the IT-Service engineers and Tech-Teams. Additionally, this also enables the MSP to send the technician best suited for the task at hand- increasing operational efficiency. Subsequently managed service businesses easily help mitigate these business process concerns.

Reactive Support (break-fix) models usually fail for the following reasons:

 

  • The number of hours required can change too rapidly. It can fluctuate from too high for the client one week, and the next week – it might be too low for the service provider.

 

  • Most Break – Fix Tech Shops are smaller shops.  They don’t have the capacity that a more operationally mature organization has.  This can result in scheduling problems and lack of availability to provide support.

 

  • The goals of the service provider and the client are conflicting in nature (the service provider needs more hours; the client wants to continuously reduce hours).

 

  • Business is relying on non-technical staff to manage an outside IT Contractor—these types of relationships fail for a variety of reasons.

 

  • These issues can be resolved with either on-demand support or managed services (both require management).
Client Testimonials
Feeling lost in the jargon?
Learn about Managed Service related technical terminology to freshen your understanding of the listed terms.
Our IT Support Team

Brian Murphy

Customer Leaison

Brian Murphy

CSO

Brian Murphy

Help Desk

Richard Race

Chief Executive Officer

Sean Wahl

Customer Leaison

Client Feedback
We’ve remained a loyal customer because they provide consistent, diligent, and excellent service
Rob - Springfield Candy
Race Comouter Services replaced my old camera sustem with a now HO camera sustom
Stephen P. - Detitta C.P.A

It was a pleasure to have you guys working with us on our Windows 7 upgrade project

lan S
Excellent Customer Service and His cost was quite reasonable
Rich T