Unix System Administration Services

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A Reliable IT Support partner you can Trust

Looking For Something Else? Search Here

A Reliable IT Support partner you can Trust

Philadelphia Tech Support Provides Unix System Administration Services in Philadelphia County and Throughout Eastern Pennsylvania

When it comes to your business needs for Unix system administration, it can be hard to find a reliable admin partner. In certain cases, cost-related business concerns might force business owners or managers to think that they need to find the cheapest administration person or freelance IT consultant they can possibly find. In many cases, after finding a low-priced administrative technical consultant, the business realizes that the service level is inadequate or the service provider is unreliable.

You need to select a support team that has extensive industry experience in providing systems administration and workstation support. Their troubleshooting services should include security management and performance tuning experience so that your business doesn’t lose productivity due to frustrating outages. All popular platforms should be supported because every business is unique. We believe Philadelphia Tech Support is the right solution to your Unix system administration needs.

System Administrator Services, with Managed Services Agreements, from Philadelphia Tech Support Will Provide Your Business With the Following Gains:

Peace of mind: Perform your other business duties with confidence that server and network administration tasks are being managed by a trusted partner that can provide comprehensive monitoring, perform regular security audits, and ensure high availability of servers and workstations.
Reliability and uptime for your systems: Avoid unnecessary, frustrating slowdowns or outages when you leave the configuration and maintenance of your existing infrastructure with us.
Improved security for your data and systems: Gain a layer of network security to manage access to sensitive business resources and reduce the likelihood of security breaches or malicious attacks. We can institute regular backup procedures to meet data retention requirements and offer disaster recovery services.
Improved security for your employees: Implement and maintain solutions for other users to have managed security rights that ensure a balance of user access and security.
Reduced costs: Lower the costs of implementing new systems or maintaining existing Unix infrastructure with a knowledgeable team of systems administrator experts.

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Philadelphia Tech Support Tailors Unix Management to Your Business Needs

Many tech shops will try to sell you more than what you need or under-deliver on what they promise. A resolution to this common problem is moving from an independent “IT Guy” or lone freelancer for your Unix system administration processes and select an actual tech support business. In many cases, you will find that a reliable IT support company is the type of partner you need for your organization and that it doesn’t cost much more than an IT freelancer technician. This can be offered as an IT consulting service or a full-service, completely managed IT administration and support program. Either of these services are designed to remove the frustrations of business technology and allow you to focus on running your business, while we focus on your technology.

Philadelphia Tech Support Is Flexible and Provides Incredible Service

There's a variety of reasons you may need help with your Unix system, but regardless of your specific requirements, we're sure you've come to the right place. We can provide you with hardware, software and network support to maintain your Unix-based environment with multiple support lines including remote access, online helpdesk and onsite support. We also support Linux operating systems, Windows, MacOS and other configurations because we know every business has their own setup.
Our team is highly experienced in system management and support of operating systems you may find in complex server environments. These management roles can be applied to all environments and configurations including application server, database server, web server and other server configurations that keep your business moving forward. We can work closely with you, if required, but we are also perfectly fine if you're looking for more of a hands-off approach. In either case, we'll ensure that your technology needs are met and that your systems are well-managed.

Small Businesses Have These Key Issues with IT Support Providers Specifically Regarding Unix System Administration Services

Over the years of providing managed IT services and network support services for a variety of different clients, we've heard several complaints about previous providers. In many instances, it’s not the fault of the service providers in question. Oftentimes, the client dissatisfaction is just due to the nature of one-man service shops or two-person tech support companies. Companies with this type of structure can’t deliver and scale an operationally mature service model - unless they have only a few clients.

Two of the most common issues are reliability and pricing:

Reliability: It is important to find a service provider that you can rely on and to build a relationship over time. This service provider may need to perform additional services later. While costs should be a factor in a customer decision on choice of service providers, the lowest price option may prove to be less-than-reliable for long term needs so all factors should be considered in a vendor selection.
Pricing: Many clients have complained about pesky hourly fees. Such as the computer consultant who will try to spend that extra 15-30 minutes onsite, just to charge an extra fee. Independent contractors may charge reasonable hourly rates in some cases. When they rely on service-hours to make a living, their goal is to bill as many as possible.

Two of the most common issues are pricing, and reliability:

In the case of Independent IT Contractors- many of these technicians take as much work as they can possibly get. They may not have a specialized technical category of focus, they become a Jack-of-All-Tech-Trades Master of None. The result is- it may take significantly longer to fix the same type of issue a Specialized Technician would have fixed in 1 hour.

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Philadelphia Tech Support Offers a Wide Range of Unix System Administration Services With Support Types Including:

Automated configuration management tools
Operating system monitoring to proactively address performance issues
System maintenance or installation of new computers and servers
Virtualization migration and maintenance
System security audit and assessment
Upgrading aging systems to better manage memory usage and disk space availability
Computer troubleshooting
Integrations with cloud computing
Hardware configuration and component upgrades
Installation of software updates and security patches
Access control management with responsible creation of user accounts and enforcement of security policies
Installing system monitoring tools to streamline regular administration tasks and ensure maximum uptime

We understand that every business has different technology needs when it comes to their Unix-based environment. We will tailor our service to fit your business needs and goals. We can work within your location, remotely, in your data center, or provide a service that enables support with all those methods if that is needed.

Trusted IT Support Company

Unix System Administration Versus Managed IT Services

Unix System administration can be a time consuming job and managed IT services is a full-service-type of solution. However, standalone Unix systems administrator services and managed IT services are not mutually exclusive.

In a managed IT services program, we can provide Unix system management tasks in addition to providing proactive managerial tasks related to other aspects of your network environment and security. Managed IT services are an extremely comprehensive package with multiple benefits that add value to the service. We can offer managed services with networks operating a variety of operating systems including Windows, Linux, Mac OS, or Unix-based.

Additional managed services could include:

Network traffic monitoring and infrastructure maintenance
Project management and consulting services
Cybersecurity evaluation, education and training
Live data evaluation and reporting
Remote tech support, help desk services and live chat support

Is Philadelphia Tech Support the Best Technical Support Service Provider for System Administration Services for Your Business Needs?

While it’s hard to honestly say that we are “The Best IT Support Company,” we strive to maintain a value-driven approach to all the services offered by our firm.

We’ve spent years becoming established Unix system administration experts. During these years our team’s “collective intelligence” has gained plenty of unique experience (onsite and remote) for not only Unix systems, but also Windows, MacOS and Linux systems. On account of this, our experts are unlikely to be confused, even by complex issues if they may arise. They really can ensure stable and reliable operation of any server project – from a single server to complex cluster systems or cloud-based systems.

When you evaluate cost, response time, reliability, collective knowledge (across the board), efficiency and effectiveness, you will determine that while we may not be “cheap,” we provide a large degree of value for the services we offer at any specific price-point.

If you’re ready for a Managed Service, partner with our Tech Team:

Are you ready to take your IT support to the next level?

Contact us today. Tell us more about your business, and what you’re looking for. We would appreciate the opportunity to learn more about your business. Based on your details- we can explain to you how our Managed IT Services can benefit your business.

Feel free to reach out by filling out the contact form. We’ll be able to supply you with pricing in a timely fashion.