Business Voice Over IP Services

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A Reliable partner you can Trust

Looking For Something Else? Search Here

A Reliable partner you can Trust

Philadelphia Tech Support Provides VOIP Related Services for Businesses in Philadelphia and Throughout Eastern Pennsylvania

Philadelphia Tech Support takes pride in our ability to help you with your business technology infrastructure, whether design and setup or configuration. We are a reliable IT support and network services, provider. We have helped companies in southern Pennsylvania for many years with various IT management and VOIP services. We offer a variety of software and hardware support as well as our VOIP services.

about us

VOIP Services Offered by Philadelphia Tech Support

Evaluate Philadelphia Tech Support as an Effective VOIP Systems Integrator for Your Business in Eastern Pennsylvania. Our Consultative approach to VOIP Services is an excellent option for business owners looking to grow. Our project-based pricing allows us to provide value for businesses at a flat rate—no more pesky hourly fees. Explore the services below to evaluate some of our expert VOIP-related service offerings.

 

You Gain the Following Benefits from Philadelphia Tech Support with VOIP Services:

Sometimes businesses need a helping hand when they are looking to move from one office to another or to rebuild an outdated network to one with enhanced and up-to-date infrastructure. Trust our expert in-house tech team. Our resources will enable your Philadelphia business to enhance your operation in either method. When our VOIP services are combined with IT management, complete IT automation results. As a stand-alone service, you'll have a well-documented network and professional VOIP consulting advice from a reliable team.

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Philadelphia Tech Support Provides VOIP Support Services Tailored to Your Business

Our VOIP services are customized to your business, according to your needs. By working with us as your IT consulting firm, you will have reliable, detailed, and complete documentation for your network equipment, inventory, and computer system configurations. Combined with our managed IT services, the result is a complete IT transformation. As a stand-alone service, you’ll have an entire VOIP phone system with documentation of your services, all performed by pros.

Clients using Voice Over IP phone systems from Philadelphia Tech Support typically witness the following improvements:

Voice-over IP clients typically witness lower costs related to PBX-based phone systems and usually have a better voice quality than older phone systems. With VOIP phone services, ongoing maintenance or repair costs can be greatly reduced. This is because the internet-based SIP protocol lacks PBX complexity, which you may find in outdated phone systems.

Frequently Asked Questions

In short, no- not all Managed IT Service providers offer VOIP Phone Services.  Many large managed IT service providers have a more robust set of service and performance capabilities, and on account of this robust service capacity- larger managed service companies have in-house capabilities to provide VOIP Services- as well as other services other, smaller service providers don’t have the capacity for.

We are Enterprise Grade. Philadelphia Tech Support is essentially an Enterprise Level business.  We run and operate in the same fashion as any other enterprise level business.  We have internal employees, processes, standard operating procedures and client satisfaction requirements.

 

Manpower = Specialized Services.  You can Trust Philadelphia Tech Support with your Enterprise Level IT Support because we have the staff to support enterprise level organizations with the appropriate support, adequate customer service, and flexibility to accommodate change in client demands.


An established Business Model.  Our Business model is unique.  We have a sophisticated service delivery model, pricing models that enable our business to maintain operational stability, but not hurt client organizations.  Our internal service dispatch processes and customer satisfaction requirements are detail-oriented..

Philadelphia Tech Support is a smaller local company, but directly attached to the parent company Race Computer Services racecs.com. Philadelphia Tech Support is also affiliated with several other IT Support Organizations, such as pop quiz computers- popquizmsp.com as well as others.

 

When evaluated independently, Philadelphia Tech support is a smaller operation, but when evaluated from a capability point of view, Philadelphia Tech Support retains the service level of a National Service provider- with a dedicated service desk, dispatching capabilities, extensive onsite support, and customer support services on par with any National IT Services firm.

Most IT Service providers have limitations with service delivery capability.  In one-man or two-man tech shops, service delivery for corporate businesses with a large degree of IT Support needs- businesses may find a local service provider less than adequate.  Philadelphia Tech Support Resolves these service delivery limitations with a full team and scalable service offerings.

Our tech team collectively has more than 150 years of combined experience, and their skill sets encompass every area of small business and Enterprise Grade IT Support Services.

Philadelphia Tech Support typically supports client businesses generating 2 million dollars per year or more in revenue, with respectable profit margins.  While we don’t provide specific minimums for new clients, we feel that our services would provide an advantage for most small businesses, but businesses with 2 million in revenue or more may experience an additional value for our services.  We prefer to work with clients we can help.  This enables us to develop a long term relationship with our clients, and it helps us keep a win-win relationship with our clients.  We help them, and they help us!

We don’t always require a monthly service plan for all of our services, however- most businesses do need ongoing support service related to IT.  Many small business owners are not aware of the need for technology maintenance and proactive services.  Sometimes it’s because businesses are operating on very thin margins.  

 

Technology systems are complex, and businesses are also complex.  We need to utilize as much information in business and technology to create a happy medium between price and value.  This is the secret mix that enables us to grow our business, AND support your business effectively and reliably.

 

In order for us to develop enough revenue to support our business and grow our business, we do need clients who value IT.  Additionally, we need to make sure that our clients have the ability to grow and scale their businesses.  This puts our business in a place where we can grow with our clients.

Client Testimonials

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Learn about Managed Service related technical terminology to freshen your understanding of the listed terms.

Our IT Support Team

Brian Murphy

Customer Leaison

Brian Murphy

CSO

Brian Murphy

Help Desk

Richard Race

Chief Executive Officer

Sean Wahl

Customer Leaison

Client Feedback

We’ve remained a loyal customer because they provide consistent, diligent, and excellent service

Rob - Springfield Candy

Race Comouter Services replaced my old camera sustem with a now HO camera sustom

Stephen P. - Detitta C.P.A

It was a pleasure to have you guys working with us on our Windows 7 upgrade project

lan S

Excellent Customer Service and His cost was quite reasonable

Rich T