Managed Cyber Security
Services

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A Reliable IT Support partner you can Trust

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A Reliable IT Support partner you can Trust

Philadelphia Tech Support Provides Managed Cyber Security Services in Philadelphia County and Throughout Eastern Pennsylvania

As a business grows, data becomes increasingly important for it. And due to multiple environmental and social events, we have more remote use and the use of more cloud-based infrastructure. Sensitive data is now more at risk than ever before. When data is the backbone of a business, any system failure, data corruption, cyber attack, or natural disaster can be significant for a business. According to recent figures, 70% of businesses have suffered a data breach at least once in the past few years.

Due to these growing threats, requirements surrounding strict data interaction and information-use policies are becoming more common. This is done in order to protect personal information as well as business information from data breaches and cyber criminals. Many of these requirements are legal, in other cases these requirements could be mandated by cyber insurance or other means. In either case, it’s good to give this a thorough look over, just to make sure you’re on the right track.

With Philadelphia Tech Support, you will have a team of cybersecurity experts running and managing data control policies and enforcing network security posture and cybersecurity standards. With managed data leak prevention services from our team, you won’t be abandoned or left on your own. We’re not just a service provider, but a reliable partner who understands cyber crime – and one who is willing to fight on the front line so you can run your business. Philadelphia Tech Support will implement the required security services into your network infrastructure as part of our managed security program.

Philadelphia Tech Support's Managed Security Services Include a Multi-Layered Cyber Security Approach

Secure data storage solutions
Cyber attack protection and prevention
Security planning and advisory services to meet the threat of cybersecurity incidents
Expert advice on your current state of data management and an analysis of a path toward improved data protection
Monitoring and maintaining data security by industry experts
Regular analysis and reporting of your priority and network infrastructure security variables as mandated by most regulatory protocols
Managed encryption
Cyber threat mitigation

Automated cloud based network traffic intrusion detection services
Managed firewall
Enterprise-grade managed antivirus
Penetration testing by security analysts (quarterly or annually)
Identify potential threats to your data for increased information security
Risk assessments services and advice on latest threats
24/7 monitoring of alerts by security operations centers
Network monitoring and alerting with advanced security solutions
Deep packet traffic inspection
And more...

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Managed Cybersecurity Services Customized to Your Philadelphia Business:

Our cybersecurity services are tailored according to your business needs. We will analyze your data and information use in order to provide you with effective recommendations. Further, our data security professionals will help you identify any potential security threats that can harm your data so that you can deploy an effective plan into action.

Our service will incorporate multiple layers of cybersecurity; this will protect your data so that your business can mitigate cyber threats to keep operating securely. Philadelphia Tech Support aims to resolve the following business challenges to resolve challenges and concerns about data security.

With Philadelphia Tech Support You Will Gain:

Improved data security to reduce risk and improve detection and response
Reduction in security loopholes to reduce possibility of data loss or cyber-attacks
Fixes for unsafe network infrastructure
Secure data management and access control configurations
Adequate and professional documentation to retain information for insurance purposes, your own needs or to meet compliance standards and regulatory requirements
Remediation for open attack vectors in business network security posture

Small Businesses have These Key Issues with Local Tech Support Service Providers specifically surrounding Managed Cyber Security Services

Over the years, working in the technical services industry, we've oftentimes heard customer complaints regarding lack of satisfaction with previous service providers. Within our experience, the problem isn't usually with a service provider's technical services; the issue lies within the way their business is run.
Most of the time, one-person or two-person service shops usually fail to comply with the customer service side of the business. Service providers with this structure do not have the ability to deliver managed solutions effectively. For example, an individual tech consultant does not have the capacity to respond to multiple cyber attacks simultaneously (even if they are an expert). A tech-team would be more appropriate for this type of requirement.

Common Customer Complaints Surrounding IT Services (Including Managed Security Services):

In the case of Independent IT Contractors- many of these technicians take as much work as they can possibly get. They may not have a specialized technical category of focus, they become a Jack-of-All-Tech-Trades Master of None. The result is- it may take significantly longer to fix the same type of issue a Specialized Technician would have fixed in 1 hour.

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IT Consultant

Most of the time, local service contractor (Computer Guy) agreements for Security Services (Including Managed Cybersecurity Services) fail for the following reasons:

Conflicting goals: The service provider's goal is to increase the service hours, the client's goal is to reduce service hours.
Lack of specialization: Independent technical consultants or "Computer Guys" oftentimes lack specialization, which is needed in cybersecurity services.
Lack of availability: Businesses require consistent support to maintain robust network security posture. Independent service providers lack a developed team, and a lack of resources will negatively impact the level of service offered.
Scheduling challenges: Since the local service provider needs to run his business by maximizing service hours, he may not have the capability to schedule tasks or projects if they are a short in billable hours - like reviewing a security log and reporting it.

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Service Agreements with Managed Service Providers for Managed Cybersecurity Services Don’t Usually Fail For the Same Reasons

Effective billing models: Seasoned service providers offer flat-rate services. We don't operate our businesses by charging as many hours as possible. No more pesky hourly fees.
Effective scheduling and robust service delivery: Since we have a team of seasoned engineers, it's easy to block off a slot on a calendar when needed. Other than that, you'll have our team monitoring and managing your network. This is part of what we do by default. Our systems will alert us when a traffic or security event occurs on your network. We will take action.
Aligned goals (service provider and client): Our goals are your goals. We will effectively run your security services at one flat rate. If security instances come up, those are billed only according to the pricing in our agreement.
Specialized technicians: Each of our team members have a specific role. Service projects or service tickets will be distributed to the technician who is best suited for the task. This will resolve your issues quickly and more efficiently than a jack of all trades type of technician.

Is Philadelphia Tech Support the Best Cyber Security Service Provider to Offer Managed Security Services in Eastern Pennsylvania?

With the number of managed service providers in the industry, it’s hard to say that we are The Best Managed Cybersecurity Service Provider for your business services. We focus on delivering an effective service by offering a unique total value proposition across the board so that any businesses rely on us and our services.

You can definitely trust Philadelphia Tech Support to provide a reliable service; we’ll get the job done. We are a local branch, part of a larger national service provider. Our cybersecurity services always meet compliance regulations and standards when needed.

If you’re ready to take the next step, there is no obligation:

To Find Out More About Our Managed Cybersecurity Services:

Contact us today. Let us know more about your business and the services you’re interested in. After analyzing all the details, a tech team member will get back to you with pricing and more information.