Are you looking for a reliable and affordable managed IT help desk provider in Philadelphia county? Look no further than Philadelphia Tech Support! We offer a comprehensive range of managed IT help desk services designed to keep your business up and running smoothly.
Our team of experienced IT professionals can help you with all of your IT needs, from setting up a new network to troubleshooting complex technical issues. We are dedicated to providing outstanding customer service and will work closely with you to ensure that your IT problems are resolved in a timely and efficient manner.
At Philadelphia Tech Support, we understand that every business is different and has unique IT needs. That’s why we offer a range of help desk services that can be customized to meet your specific requirements. We will work with you to create a help desk solution that meets your budget and provides the level of support that you need.
If you are looking for a reliable and affordable managed IT help desk provider in Philadelphia county to provide end user support, contact Philadelphia Tech Support today! We will be happy to discuss your managed services needs.
Reliability. It is very important to find a service provider that you can rely on, to build a relationship over time. Reason being -this service provider may need to perform additional services later. The lower price services will usually show to be less-than-reliable for long term needs.
Pricing. Many clients have complained about pesky hourly fees. Such as the computer consultant who will try to spend that extra 15-30 minutes onsite, just to charge an extra fee. Independent Contractors may charge reasonable hourly rates in some cases. When they rely on service-hours to make a living, their goal is to bill as many hours as possible.
In the case of independent IT contractors, many of these technicians take as much work as they can possibly get. They may not have a specialized technical category of focus, they become a Jack-of-All-Tech-Trades and a Master of None. The result is- it may take significantly longer to fix the same type of issue that a specialized technician would.
With so many tech services and managed services providers in the market offering help desk support services, it’s hard to say that we are “the best service Provider” for your IT help desk needs. We always strive to be a competitive, top-tier service provider by offering a unique total value proposition across the board- and because of this, many businesses in Eastern Pennsylvania rely on our services.
Additionally, we are a local branch, associated with a larger, trusted, and nationally recognized IT service and managed services provider. Our technical services follow industry guidelines, and we will meet mandated compliance regulations (as needed). We strive to provide top-tier service by offering a unique total value proposition when all aspects are considered. Our partnerships with Microsoft and Google enable us to offer email support and Microsoft Office support effectively.
When you evaluate cost, response time, reliability, knowledge across the board, efficiency and effectiveness, you will see that we are priced very competitively. Collectively, our tech team covers all areas where a small to a medium-sized business may rely on a partner for helpdesk services.
Contact us today for help with your IT Support Services or Help Desk Support Service needs!
We will analyze your current technology infrastructure and make recommendations on how to improve your technology department with our services. We can offer a customized solution for help desk support that is suited to your company’s specific demands.
Please do not hesitate to contact us using the contact form. Alternatively, you may call our main number.
Philadelphia Tech Support has the internal technical capabilities, processes, procedures and service requirements needed to effectively set-up a secure business network. Our cyber security services cover a wide range of different industries, service types, regulatory challenges and other details – but in the end they are all cybersecurity tasks. If you’re interested in inquiring regarding a specific cybersecurity project or service, please let us know and we can discuss your project in more detail.
Most IT service providers have limitations with service delivery capability. In one-man or two-man tech shops, businesses may find a local service provider less than adequate if corporate businesses have a large degree of IT support needs. Philadelphia Tech Support resolves these service delivery limitations with a full team and scalable service offerings.
Our tech team collectively has more than 150 years of combined experience. Combined, we have the skills to provide service in every area any small business or enterprise business must rely on for professional-grade IT support services.
Philadelphia Tech Support typically supports client businesses generating 2 million dollars per year or more in revenue, with respectable profit margins. While we don’t provide specific minimums for new clients, we feel that our services would provide an advantage for most small businesses, but businesses with 2 million in revenue or more may experience an additional value for our services. We prefer to work with clients we can help. This enables us to develop a long term relationship with our clients, and it helps us keep a win-win relationship with our clients. We help them, and they help us!
We don’t always require a monthly service plan for all of our services, however, most businesses do need ongoing support service related to IT. Many small business owners are not aware of the need for technology maintenance and proactive services. Sometimes it’s because businesses are operating on very thin margins.
Technology systems are complex, and businesses are also complex. We need to utilize as much information in business and technology to create a happy medium between price and value. This is the secret mix that enables us to grow our business, AND support your business effectively and reliably.
In order for us to develop enough revenue to support our business and grow our business, we do need clients who value IT. Additionally, we need to make sure that our clients have the ability to grow and scale their businesses. This puts our business in a place where we can grow with our clients.