Managed Helpdesk for Small
Business IT

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A Reliable partner you can Trust

Looking For Something Else? Search Here

A Reliable partner you can Trust

Philadelphia Tech Support Provides Managed IT Help Desk Services in Philadelphia County Like 24/7 Help Desk Monitoring, Remote IT Support, On-Site IT Services and Project Based IT Consulting in All of Eastern Pennsylvania

Are you looking for a reliable and affordable managed IT help desk provider in Philadelphia county? Look no further than Philadelphia Tech Support! We offer a comprehensive range of managed IT help desk services designed to keep your business up and running smoothly.

Our team of experienced IT professionals can help you with all of your IT needs, from setting up a new network to troubleshooting complex technical issues. We are dedicated to providing outstanding customer service and will work closely with you to ensure that your IT problems are resolved in a timely and efficient manner.

Wireless Network Installation Service
Gains with Help Desk Services from Philadelphia Tech Support
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A Managed IT Help Desk Service Tailored to YOUR Business:

At Philadelphia Tech Support, we understand that every business is different and has unique IT needs. That’s why we offer a range of help desk services that can be customized to meet your specific requirements. We will work with you to create a help desk solution that meets your budget and provides the level of support that you need.


If you are looking for a reliable and affordable managed IT help desk provider in Philadelphia county to provide end user support, contact Philadelphia Tech Support today! We will be happy to discuss your managed services needs.

Managed IT Help Desk Service from Philadelphia Tech Supportwill Resolve the Following Business Challenges:
Small Businesses have These Key Issues with It Managed IT Helpdesk Service Providers Specifically Regarding Help Desk Support
We've heard several complaints about prior service providers over the years as we've assisted a wide range of clients. In many cases, it's not the provider's fault. The main reason for client dissatisfaction is frequently due to the nature of one-man service shops or two-person tech support organizations. Companies with this kind of setup can't provide and scale an operationally mature service model unless they have just a few customers.
Two Of The Most Common Issues Are Pricing And Reliability

Reliability. It is very important to find a service provider that you can rely on, to build a relationship over time. Reason being -this service provider may need to perform additional services later. The lower price services will usually show to be less-than-reliable for long term needs.


Pricing. Many clients have complained about pesky hourly fees. Such as the computer consultant who will try to spend that extra 15-30 minutes onsite, just to charge an extra fee. Independent Contractors may charge reasonable hourly rates in some cases. When they rely on service-hours to make a living, their goal is to bill as many hours as possible.

In the case of independent IT contractors, many of these technicians take as much work as they can possibly get. They may not have a specialized technical category of focus, they become a Jack-of-All-Tech-Trades and a Master of None. The result is- it may take significantly longer to fix the same type of issue that a specialized technician would.


IT Consultant
Most Of The Time, Local Service Contractor (Computer Guy) agreements for For Helpdesk Support Services Usually Fail For The Following
Trusted IT Support Company
Managed Service Providers Offering Managed IT Help Desk Services Don’t Usually Fail for the Same Reasons
Is Philadelphia Tech Support the Best Managed Service Provider for Your Helpdesk Support Services or IT Support Service Needs?

With so many tech services and managed services providers in the market offering help desk support services, it’s hard to say that we are “the best service Provider” for your IT help desk needs. We always strive to be a competitive, top-tier service provider by offering a unique total value proposition across the board- and because of this, many businesses in Eastern Pennsylvania rely on our services.


Additionally, we are a local branch, associated with a larger, trusted, and nationally recognized IT service and managed services provider. Our technical services follow industry guidelines, and we will meet mandated compliance regulations (as needed). We strive to provide top-tier service by offering a unique total value proposition when all aspects are considered. Our partnerships with Microsoft and Google enable us to offer email support and Microsoft Office support effectively.


When you evaluate cost, response time, reliability, knowledge across the board, efficiency and effectiveness, you will see that we are priced very competitively. Collectively, our tech team covers all areas where a small to a medium-sized business may rely on a partner for helpdesk services.

If you’re ready to take the next step, there is no obligation:
If You’re Ready to Take the Next Step Toward a Successful IT Strategy, There is No Obligation:

Contact us today for help with your IT Support Services or Help Desk Support Service needs!

We will analyze your current technology infrastructure and make recommendations on how to improve your technology department with our services. We can offer a customized solution for help desk support that is suited to your company’s specific demands. 

Please do not hesitate to contact us using the contact form. Alternatively, you may call our main number.

    Additional Managed Services Philadelphia Tech Support Provides
    Comanaged IT Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Complete IT Technology Outsourcing Service

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Does Managed IT Services Save you Money?

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    IT Vendor Management Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    IT Project Management Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Managed Data Storage Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Managed IT Services for Small Businesses

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Managed IT Services Pricing

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Frequently Asked Questions

    Philadelphia Tech Support has the internal technical capabilities, processes, procedures and service requirements needed to effectively set-up a secure business network.  Our cyber security services cover a wide range of different industries, service types, regulatory challenges and other details – but in the end they are all cybersecurity tasks.  If you’re interested in inquiring regarding a specific cybersecurity project or service, please let us know and we can discuss your project in more detail.

    Most IT service providers have limitations with service delivery capability.  In one-man or two-man tech shops, businesses may find a local service provider less than adequate if corporate businesses have a large degree of IT support needs.  Philadelphia Tech Support resolves these service delivery limitations with a full team and scalable service offerings.

    Our tech team collectively has more than 150 years of combined experience.  Combined, we have the skills to provide service in every area any small business or enterprise business must rely on for professional-grade IT support services.

    Philadelphia Tech Support typically supports client businesses generating 2 million dollars per year or more in revenue, with respectable profit margins.  While we don’t provide specific minimums for new clients, we feel that our services would provide an advantage for most small businesses, but businesses with 2 million in revenue or more may experience an additional value for our services.  We prefer to work with clients we can help.  This enables us to develop a long term relationship with our clients, and it helps us keep a win-win relationship with our clients.  We help them, and they help us!

    We don’t always require a monthly service plan for all of our services, however, most businesses do need ongoing support service related to IT.  Many small business owners are not aware of the need for technology maintenance and proactive services.  Sometimes it’s because businesses are operating on very thin margins.  


    Technology systems are complex, and businesses are also complex.  We need to utilize as much information in business and technology to create a happy medium between price and value.  This is the secret mix that enables us to grow our business, AND support your business effectively and reliably.


    In order for us to develop enough revenue to support our business and grow our business, we do need clients who value IT.  Additionally, we need to make sure that our clients have the ability to grow and scale their businesses.  This puts our business in a place where we can grow with our clients.

    Client Testimonials
    Feeling lost in the jargon?
    Learn about Managed Service related technical terminology to freshen your understanding of the listed terms.
    Our IT Support Team

    Brian Murphy

    Customer Leaison

    Brian Murphy


    Brian Murphy

    Help Desk

    Richard Race

    Chief Executive Officer

    Sean Wahl

    Customer Leaison