Complete IT Technology Outsourcing
Service

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A Reliable partner you can Trust

Looking For Something Else? Search Here

A Reliable partner you can Trust

Philadelphia Tech Support Provides Complete IT Technology Outsourcing service in Philadelphia County and Eastern Pennsylvania

Philadelphia Tech Support is your complete IT technology outsourcing service in Philadelphia County and Eastern Pennsylvania. We have the experience and expertise to take care of all your technology needs, so you can focus on your business. We understand the importance of reliable and efficient technology, and we’re here to make sure you have the best possible technology for your business. Trust our team, and rely on our expertise to perform complete IT outsourcing service for your business.

Wireless Network Installation Service
Using our Complete IT Technology Outsourcing service Your Business will will gain the following:
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A Complete IT Technology Outsourcing service Tailored to YOUR Business:

At Philadelphia Tech Support, we understand that. We work with you to understand your business requirements and supply only the services you need or want. This way, you get exactly what you need without paying for anything extra.

 

What sets us apart from other technical service providers is our focus on tailoring our services to meet your specific business requirements. We don’t try to sell you more than what you need as many other companies do. Instead, we work within your guidelines so that we can effectively meet your needs and supply only the services you want or need. This way, you get exactly what you need without paying for anything extra.

 

Another thing that makes us stand out from the crowd is our commitment to customer satisfaction. We believe that if our clients aren’t happy, then we haven’t done our job correctly. And because of that commitment, we always go the extra mile to make sure that you’re satisfied with our services.

Complete IT Outsourcing service from Philadelphia Tech Support will , resolve the following business challenges:
Small Businesses have These Key Issues witht IT Outsourcing Service Providers, specifically regarding when it comes to complete IT technology outsourcing Services:
Scalability- When a Small Business works with a One-Man Service Shop or Two-Person Tech Support company, they are often limited in terms of the scale of service they can offer. These types of businesses simply don't have the resources in place to deliver and manage an operationally mature service model. Lack of expertise- Oftentimes, the people who run One-Man Service Shops or Two-Person Tech Support companies are not experts in IT outsourcing. They may have some experience in providing support services for individual technologies, but they are not knowledgeable about how to provide an overarching IT solution. This can lead to frustration on the part of the Small Business owner, who may feel that their provider does not have the necessary skills and knowledge to meet their needs. Accountability- When something goes wrong with a Small Business' technology infrastructure, it can be difficult to hold a smaller service provider accountable. This may result in Small Business owners becoming dissatisfied with their service provider, who may believe they are not receiving the level of attention they desire.
Two Of The Most Common Issues Are Pricing And Reliability
Reliability

Reliability. It is very important to find a service provider that you can rely on, to build a relationship over time. Reason being -this service provider may need to perform additional services later. The lower price services will usually show to be less-than-reliable for long term needs.

Pricing

Pricing. Many clients have complained about pesky hourly fees. Such as the computer consultant who will try to spend that extra 15-30 minutes onsite, just to charge an extra fee. Independent Contractors may charge reasonable hourly rates in some cases. When they rely on service-hours to make a living, their goal is to bill as many hours as possible.

In the case of independent IT contractors, many of these technicians take as much work as they can possibly get. They may not have a specialized technical category of focus, they become a Jack-of-All-Tech-Trades and a Master of None. The result is- it may take significantly longer to fix the same type of issue that a specialized technician would.

VS

IT Consultant
Most Of The Time, Local Service Contractor (Computer Guy) agreements for For IT Outsourcing Services Usually Fail For The Following
Trusted IT Support Company
Managed Services Agreements which include Complete IT Technology Outsourcing Solutions don’t usually fail for the same reasons:
Is Philadelphia Tech Support The Best IT Outsourcing Service Provider for Your Complete IT Technology Outsourcing Needs?

With so many IT Service providers offering outsourcing services, it’s hard to say we are the best choice for all use-cases and client types. But, when it comes to finding a reliable Complete IT Technology Outsourcing- Philadelphia Tech Support can definitely get the job done. We are experts in delivering reliable and scalable IT outsourcing solutions that are tailored to meet the specific needs of each business. We hold ourselves accountable to our clients, and we work hard to ensure that they are satisfied with the services we provide.

 

Our team has years of experience in providing outsourced IT solutions, and we understand what it takes to deliver a successful project. We work closely with our clients to create a detailed plan that outlines all aspects of the project, and we strive to keep lines of communication open at all times.

 

We are also committed to providing transparent pricing, so you will always know what you’re paying for. Our team is fully committed to the success of each project, and we believe that our combination of experience and dedication makes us the reasonable option for your Complete IT Technology Outsourcing needs.

If you’re ready to take the next step, there is no obligation:
Ready to move forward with us for Complete IT Technology Outsourcing services?

Contact us. Provide us with details surrounding your business and your use-case. We will be able to supply you with pricing and recommendations in a timely format. We look forward to hearing from you.

    Additional Managed Services Philadelphia Tech Support Provides
    Comanaged IT Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Complete IT Technology Outsourcing Service

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Does Managed IT Services Save you Money?

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    IT Vendor Management Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    IT Project Management Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Managed Data Storage Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Managed IT Services for Small Businesses

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Managed IT Services Pricing

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Frequently Asked Questions

    Philadelphia Tech Support has the internal technical capabilities, processes, procedures and service requirements needed to effectively set-up a secure business network.  Our cyber security services cover a wide range of different industries, service types, regulatory challenges and other details – but in the end they are all cybersecurity tasks.  If you’re interested in inquiring regarding a specific cybersecurity project or service, please let us know and we can discuss your project in more detail.

    Most IT service providers have limitations with service delivery capability.  In one-man or two-man tech shops, businesses may find a local service provider less than adequate if corporate businesses have a large degree of IT support needs.  Philadelphia Tech Support resolves these service delivery limitations with a full team and scalable service offerings.

    Our tech team collectively has more than 150 years of combined experience.  Combined, we have the skills to provide service in every area any small business or enterprise business must rely on for professional-grade IT support services.

    Philadelphia Tech Support typically supports client businesses generating 2 million dollars per year or more in revenue, with respectable profit margins.  While we don’t provide specific minimums for new clients, we feel that our services would provide an advantage for most small businesses, but businesses with 2 million in revenue or more may experience an additional value for our services.  We prefer to work with clients we can help.  This enables us to develop a long term relationship with our clients, and it helps us keep a win-win relationship with our clients.  We help them, and they help us!

    We don’t always require a monthly service plan for all of our services, however, most businesses do need ongoing support service related to IT.  Many small business owners are not aware of the need for technology maintenance and proactive services.  Sometimes it’s because businesses are operating on very thin margins.  

     

    Technology systems are complex, and businesses are also complex.  We need to utilize as much information in business and technology to create a happy medium between price and value.  This is the secret mix that enables us to grow our business, AND support your business effectively and reliably.

     

    In order for us to develop enough revenue to support our business and grow our business, we do need clients who value IT.  Additionally, we need to make sure that our clients have the ability to grow and scale their businesses.  This puts our business in a place where we can grow with our clients.

    Client Testimonials
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    Learn about Managed Service related technical terminology to freshen your understanding of the listed terms.
    Our IT Support Team

    Brian Murphy

    Customer Leaison

    Brian Murphy

    CSO

    Brian Murphy

    Help Desk

    Richard Race

    Chief Executive Officer

    Sean Wahl

    Customer Leaison