Philadelphia Tech Support provides cost-effective and feature oriented Managed IT Services in southern Pennsylvania for businesses large and small. Most of our managed services clients enjoy the tech team, customer service, remote support as well as our client-specific and tailored technology management services. Vendor Management is a value-added service that makes it easier for your business to make the right technology related decisions. Several technology vendors can offer less than adequate services. Internet service providers are a good example- many of the built in wi-fi routers are not qualified for business use-cases here in southern Pennsylvania. Enjoy the added benefits and features of using a trusted, reliable and intelligent team by selecting our service company as your service provider.
In large enterprises, the Chief Information Officer (CIO) has the responsibility of applying appropriate technology decisions to the technical infrastructure as well as managing technology vendors your company might deal with.
If you’ve ever had to fill the role of an IT Guy, you would realize how many different things need to be tracked and documented. Email logins, GoDaddy administration passwords, documentation from who knows how many sources. What was your VOIP Administration login again? What are the access control passwords for the wireless network controller?
Vendor management will create efficiency by centralizing those communications, process management, task automation of your business IT Process—just to name a few things. So much more is available—as every solution can adjust to client needs.
Reliability. It is very important to find a service provider that you can rely on, to build a relationship over time. Reason being -this service provider may need to perform additional services later. The lower price services will usually show to be less-than-reliable for long term needs.
Pricing. Many clients have complained about pesky hourly fees. Such as the computer consultant who will try to spend that extra 15-30 minutes onsite, just to charge an extra fee. Independent Contractors may charge reasonable hourly rates in some cases. When they rely on service-hours to make a living, their goal is to bill as many hours as possible.
In the case of independent IT contractors, many of these technicians take as much work as they can possibly get. They may not have a specialized technical category of focus, they become a Jack-of-All-Tech-Trades and a Master of None. The result is- it may take significantly longer to fix the same type of issue that a specialized technician would.
With many service providers in the market- it is difficult to honestly say that we are “The Best IT Service Provider for Vendor Management.” However- we are cost effective, trustworthy, and reliable. Additionally, we strive to provide a competitive total overall value for all the services we offer.
Additionally, we are part of a Trusted and Nationally Recognized Service Provider organization. Furthermore- we have experience offering managed services for large businesses as well as small businesses nationally. Think of Philadelphia Tech Support as your IT Strategy Partner. Properly run IT departments rarely run into emergency support fees, and their employees also have more productive workdays.
Contact us today using the method of contact that suits you best. Tell us more about your business and the services you’re looking for. Provide a few details regarding the services that you’re looking for. Our team will review your information and get back to you with pricing in a timely fashion.
Philadelphia Tech Support has the internal technical capabilities, processes, procedures and service requirements needed to effectively set-up a secure business network. Our cyber security services cover a wide range of different industries, service types, regulatory challenges and other details – but in the end they are all cybersecurity tasks. If you’re interested in inquiring regarding a specific cybersecurity project or service, please let us know and we can discuss your project in more detail.
Most IT service providers have limitations with service delivery capability. In one-man or two-man tech shops, businesses may find a local service provider less than adequate if corporate businesses have a large degree of IT support needs. Philadelphia Tech Support resolves these service delivery limitations with a full team and scalable service offerings.
Our tech team collectively has more than 150 years of combined experience. Combined, we have the skills to provide service in every area any small business or enterprise business must rely on for professional-grade IT support services.
Philadelphia Tech Support typically supports client businesses generating 2 million dollars per year or more in revenue, with respectable profit margins. While we don’t provide specific minimums for new clients, we feel that our services would provide an advantage for most small businesses, but businesses with 2 million in revenue or more may experience an additional value for our services. We prefer to work with clients we can help. This enables us to develop a long term relationship with our clients, and it helps us keep a win-win relationship with our clients. We help them, and they help us!
We don’t always require a monthly service plan for all of our services, however, most businesses do need ongoing support service related to IT. Many small business owners are not aware of the need for technology maintenance and proactive services. Sometimes it’s because businesses are operating on very thin margins.
Technology systems are complex, and businesses are also complex. We need to utilize as much information in business and technology to create a happy medium between price and value. This is the secret mix that enables us to grow our business, AND support your business effectively and reliably.
In order for us to develop enough revenue to support our business and grow our business, we do need clients who value IT. Additionally, we need to make sure that our clients have the ability to grow and scale their businesses. This puts our business in a place where we can grow with our clients.